Mark Lauer
Mark Lauer at Arrowhead BMW

Mark Lauer

Service Advisor

Arrowhead BMW

19250 North Loop 101
Glendale, AZ 85308

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5 Reviews
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5 Reviews

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5 Reviews of Mark Lauer

December 12, 2022

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Employee Rating

All I can say is WOW. Best place to buy a BMW. My experience was beyond outstanding, the price was unmatched, the sales professionals were outstanding, and the people in More

by Ulm82spatz6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

Keep telling me ALL cars have rusted rooters and it’s normal. 1000 miles brand new x1 bmw and it’s a rust bucket they refuse to fix! They don’t use a shuttle they use lift. Got picked up in a smoke fille More

by acel1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Angela M, Jennifer Halicki, Daren Ferguson, John Cavanaugh , Everyone there is horrible as far as I saw!

August 20, 2021

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Employee Rating

I own a independent repair shop That from time to time needs the help of the manufacturer to fix certain issues with cars. It’s the hardest thing to find someone in your industry to trust and have faith t More

by scott repman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2020

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Employee Rating

I took my car in and they stole my cologne. I wrote them an email they got back to be and the tech admitted he seen it and it probably fell out in the wash. Okay fine but my original email was over 2 months More

by Jsheridan52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

November 20, 2020

Dealership Rating
Employee Rating

Clean service department, but they don’t follow a face mask policy. On three different visits about half the service department employees were not wearing masks. Tells me they don’t care about the healt More

by Nomorearrowheadbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

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