Mark Lande
Mark Lande at Herb Chambers BMW of Boston
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Mark Lande

BMW Client Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

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26 Reviews
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26 Reviews

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26 Reviews of Mark Lande

April 07, 2024

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Employee Rating

I always receive excellent service at the BMW of Boston dealership. Hadi is informed, friendly, responsive, and has my best interest in mind. More

by rita.dicenso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Herb Chambers BMW of Boston responded

We're delighted to know that you always receive excellent service at Herb Chambers BMW of Boston. It's great to see Hadi is meeting your expectations with his informed and friendly approach. Thanks for the review! - Herb Chambers BMW of Boston

October 28, 2023

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Employee Rating

The experience was excellent. Abdul was very helpful. I look forward to my next three years with bMW More

by Jon.levine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb

Oct 30, 2023

Herb Chambers BMW of Boston responded

We're glad to know Abdul was able to assist you with your service needs at Herb Chambers BMW of Boston. Thanks for sharing this positive feedback, Jon!

September 21, 2023

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Employee Rating

One of your sales reps is going around putting Herb Chambers stickers on vehicles with temp plates and if I catch them touch my car again I'm pressing charges. More

by AltimaShopper1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 25, 2023

Herb Chambers BMW of Boston responded

Thank you for reaching out. This is certainly not a practice condoned by our dealership and I would like the opportunity to get some additional details from you. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thanks again, Melissa Steffy - General Manager - msteffy@herbchambers.com

Sep 25, 2023

AltimaShopper1 responded

It happened Tuesday either at Home Depot in Nashua NH or The Crown Plaza parking lots around lunch time. I could probably get camera footage but my time is too valuable. There was no damage done to my vehicle but this is completely wrong and a very poor sales practice. Myself and my family and friends are unimpressed. Please coach your staff accordingly. Thank you.

March 25, 2023

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Employee Rating

The best people! Especially Kevin Bugbee! My husband and I have enjoyed working with him many times now! More

by Ckadoch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bugbee

Mar 28, 2023

Herb Chambers BMW of Boston responded

Thank you for the wonderful review! We're so glad Kevin continues to earn your support and we'll be sure to share these kind comments with him. Take care and thanks again for your loyal business, from all of us here at Herb Chambers BMW of Boston!

August 17, 2022

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Employee Rating

Always a great, seamless experience with Ahmed. Always seams to know my style of cars I like to drive and with all the options. More

by Tony Bog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Herb Chambers BMW of Boston responded

Thank you for the great review, Tony! We're so glad Ahmed continues to earn your support and we look forward to seeing you next time here at Herb Chambers BMW of Boston!

August 02, 2022

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Employee Rating

Nick Lagas is super! I purchased four (4) BMWs from him and his advices have been always trustworthy resulting in my happiness! More

by H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Lagas

Aug 03, 2022

Herb Chambers BMW of Boston responded

Thank you for taking the time to share these kind comments! We're so glad Nick continues to earn your business and we can't wait to share this wonderful feedback with him. Take care and we'll see you next time here at Herb Chambers BMW of Boston!

May 25, 2022

Dealership Rating
Employee Rating

Great. Easy. Fast. Efficient. Trust. Longtime customer and for good reason. Abdou is great.to deal with. More

by Michael
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb

May 26, 2022

Herb Chambers BMW of Boston responded

Michael - thank you so much for being a Herb Chambers BMW of Boston customer! We're truly grateful for your continued support and look forward to seeing you at your next visit!

November 26, 2021

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Employee Rating

Hadi Eslami has been my purchasing advisor for the past four years and as alway, he made the process of leasing my bmw a very smooth and hassle free task. Very Much appreciate Hadi and his team. More

by rradmand
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami

Nov 29, 2021

Herb Chambers BMW of Boston responded

We're happy Hadi and the Herb Chambers BMW of Boston team helped you have a five-star experience! Thank you for coming to see us!

May 14, 2021

Dealership Rating
Employee Rating

Abdou, my sales rep was fantastic. I would recommend him and Herb Chambers BMW unconditionally! Abdou is affable, knowledgeable, and efficient. He is one of the main reasons why I am a repeat customer of He More

by peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb

May 14, 2021

Herb Chambers BMW of Boston responded

Thank you for your recommendation of Abdou and our team! We are so thankful to have you as a Herb Chambers BMW of Boston customer and look forward to your next visit!

March 01, 2021

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Employee Rating

Herb Chambers BMW & especially Hadi Eslami always go above and beyond to make certain that all aspects of the buying process are reviewed & accounted for, down to all the fine details. It’s the small d More

by Rjferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami, David Torres , Giovanni Tosti

Mar 12, 2021

Herb Chambers BMW of Boston responded

Rijferrar - What an outstanding review to read! It is great to know that Hadi and Mark provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that our team provided you with exactly that. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Herb Chambers BMW of Boston team

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