Mark Krochmal
Mark Krochmal at Toyota of Brookfield
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Mark Krochmal

General Manager

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

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4.6
30 Reviews

Dealership Experience

5 yrs, 9 mos

Languages Spoken

English English

4.6

30 Reviews

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30 Reviews of Mark Krochmal

November 09, 2024

Dealership Rating
Employee Rating

My husband & I took our 21yr old son to finance his 1st car. Everyone was nice and extremely helpful. Starting with Dontario that greeted us and walked us to the vehicles we wanted to see. Then the next sa More

by dreed6413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Buti, Taras Girnyy , Dontario, David K.

Nov 12, 2024

Toyota of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

September 18, 2024

Dealership Rating
Employee Rating

Dave & Mark did an amazing job helping me choose the most reliable vehicle! After purchasing 3 years ago I came back and they helped me get into my first brand new vehicle!!! Thank you so much! More

by chantel22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Krochmal

Sep 22, 2024

Toyota of Brookfield responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

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Employee Rating

The sales team was not transparent. They initially quoted a low price during our first meeting and confirmed it in follow-up calls. However, when we met again in person, they proposed a More

by Gtown
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Sep 05, 2024

Toyota of Brookfield responded

Thank you for sharing your concerns. We are sorry to hear that you feel this way about our pricing. Our pricing strategy reflects the quality of our vehicles and the services we provide. We strive to remain competitive in the market and offer the best value to our customers. Please contact our General Sales Manager, Tim Buti at (262) 393-8995, to discuss your experience further and work towards a satisfactory resolution. We hope to hear from you soon. Take care.

August 17, 2024

Dealership Rating
Employee Rating

Great GM leader comes great workers. I come from 2 and a half hours away so that tells you a lot. So I give you all a 10 overall rating. More

by rosa5733@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danyele Wondolkowski

Aug 19, 2024

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 02, 2024

Dealership Rating
Employee Rating

Josh was very patient, accommodating, helpful, and knowledgeable. He made my purchasing experience far easier and simpler. I highly recommend that if he’s available, you get help from Josh. More

by MMandelke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Sberna, Josh Dale

Aug 04, 2024

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Josh will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

July 31, 2024

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Employee Rating

Although Josh Dale is shown on this site as an employee of the Service Department, he has since become an automotive sales consultant. We were fortunate enough to deal with him on the purchase of our new More

by Mpolaski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taras Girnyy, Josh Dale

Jul 31, 2024

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

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Employee Rating

Kyle and Mark made our buying experience seamless and truly enjoyable! Thank you so so much. We WILL be coming back for our next vehicle purchase from Toyota of Brookfield for sure! More

by leckmatthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Krochmal

Jun 15, 2024

Toyota of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Brookfield so helpful in the purchase of your new vehicle. Thank you again for choosing Toyota of Brookfield and we hope to see you again!

April 26, 2024

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Employee Rating

I loved the kindness of each person, their attention to us made us feel very good! More

by Mireyapulido5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Dale , David

Apr 29, 2024

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Safe travels!

July 13, 2023

Dealership Rating
Employee Rating

Jackson was our Sales Rep, and Waqas was our Finance Manager. From start to finish it was amazing! Thank you Jackson and Waqas for making our day fun and filled with laughs. We were welcomed to the deal More

by Stefanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Toyota of Brookfield responded

Hi Stefanie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2023

Dealership Rating
Employee Rating

Layla and Toyota of Brookfield have always provided the highest level of service, with take all my auto needs there. More

by Patrick_sack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Goodwin, Layla Kemp

Jun 09, 2023

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1

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