Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Mark Krieger

Overview Reviews (24)

Contact Me

View All Employees

< View All Employees

Mark Krieger

Refer Me

Mark Krieger

General Manager

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

Contact Me

4.3

24 Reviews

Overview Reviews (24)

Dealership Experience

39 yrs, 11 mos

Industry Experience

39 yrs, 11 mos

Languages Spoken

English

4.3

24 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Mark Krieger

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

24 Reviews of Mark Krieger

November 09, 2024

Dealership Rating

Employee Rating

It is a very nice experience getting my new car. I really like it very much. Everything was explained good too I really like it very much. Everything was explained good too More

by bjhgohawks

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill Bedenbender

Report | Print

June 14, 2024

Dealership Rating

Employee Rating

Very professional and courteous. The sale went very well and I was pleased with the transaction. The sale went very well and I was pleased with the transaction. More

by gil.c.rock

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Stoltz

Report | Print

Jun 18, 2024 -

Ed Morse Ford responded

Thank you for your positive review, we appreciate your feedback! Your satisfaction is our priority, and we look forward to assisting you in the future. Sincerely, The Ed Morse Ford Lincoln Team

January 18, 2024

Dealership Rating

Employee Rating

Everyone was easy to deal with and very friendly. They answered our questions and made buying a new vehicle a very pleasant experience. They answered our questions and made buying a new vehicle a very pleasant experience. More

by nikki732002

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Shane Stoltz

Report | Print

Jan 23, 2024 -

Ed Morse Ford responded

Thank you so much for taking the time to share your feedback with us, Nikki! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Ford Lincoln Team

December 31, 2023

Dealership Rating

Employee Rating

Fast and reliable. Great customer service experience. Respectable and trustworthy. Have great care while i waited for the vechile Great customer service experience. Respectable and trustworthy. Have great care while i waited for the vechile More

by YVI0725

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Bedenbender

Report | Print

Jan 04, 2024 -

Ed Morse Ford responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Ed Morse Ford Lincoln Team

November 17, 2023

Dealership Rating

Employee Rating

Great place to deal with. Todd is a great salesperson this number from him. Got a good price on my trade in. Todd is a great salesperson this number from him. Got a good price on my trade in. More

by kirkh

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Travis Honeycutt, Todd Reinsager

Report | Print

Nov 21, 2023 -

Ed Morse Ford responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Todd was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Ed Morse Ford Lincoln Team

Nov 21, 2023 -

kirkh responded

Great team to work with.

October 29, 2023

Dealership Rating

Employee Rating

Always up front with details of repairs needed & done in a timely manner. Never have I been disappointed yet!! Thank You Ed Morse Ford! a timely manner. Never have I been disappointed yet!! Thank You Ed Morse Ford! More

by SKS72TY96

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Travis Honeycutt, Amanda Kaufman, Josh Teeter, Curtis Welch

Report | Print

Nov 01, 2023 -

Ed Morse Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Ford Lincoln Team

September 30, 2023

Dealership Rating

Employee Rating

Where are the people who knew me and knew my vehicle? Why do I have to re-establish relationships? What has Ed Morse done to a dealership I knew and trusted when it was Krieger's? Why do I have to re-establish relationships? What has Ed Morse done to a dealership I knew and trusted when it was Krieger's? More

by DSMAZZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Amanda Kaufman, Todd Reinsager

Report | Print

Oct 03, 2023 -

Ed Morse Ford responded

Hello and thank you for this review. We understand change can be frustrating and scary, but we can assure you we are still here to help you with all of your vehicle needs. If there is anything we can do to help alleviate your worries and show you our dedication to quality customer service, please don't hesitate to reach out. We look forward to hearing from you. Sincerely, The Ed Morse Ford Lincoln Team

Oct 03, 2023 -

DSMAZZ responded

Scary?!!! Ed Morse is so out of touch with its customers. Making a service appointment is a real challenge. Having to hold for a person while being blasted with Ed Morse high volume commercials, then the person on the other end has an issue and the line goes dead. Has happened four of the last five times. I'm not scared - I'm pissed. I called another local Ford dealer to check on ordering a part today. You know what, the receptionist was professional, and thanked me for calling DAHL FORD. Krieger's used to thank me every time I stopped in. Now the only one who thanks me is Todd Reinsager. Most eneryone else is gone. And then someone at the Ford Store has relegated Todd to the GM Store. Not sure who's in charge but whomever it is, they may need some lessons on management. So tell me, does Ed Morse really appreciate my business? Don't bother to answer. I already know the answer. Everytime I step foot in the Ford Store you can just feel the tension. Something has gone astray.

September 08, 2023

Dealership Rating

Employee Rating

Travis has no customer service skills. He did not check on me in the waiting room, and he let me sit there for an extra 45-50mins after my car was finished. Matt Krogstad is the worker He did not check on me in the waiting room, and he let me sit there for an extra 45-50mins after my car was finished. Matt Krogstad is the worker who gave me the best customer service. He even let me know that my car HAD been done for that long. More

by OLIVIAMHOWELL2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Travis Honeycutt, Amanda Kaufman, Josh Teeter, Curtis Welch

Report | Print

August 26, 2023

Dealership Rating

Employee Rating

I only take my vehicle here cause it’s newer. Ed Morse Muscatine scratches the doors of my vehicle during a recall and refused to fix it. In fact Mark Krueger would not return calls and offered f Ed Morse Muscatine scratches the doors of my vehicle during a recall and refused to fix it. In fact Mark Krueger would not return calls and offered false promises to repair it. Iim disappointed that I use them to work on my vehicle at all…but this was a simple oil change More

by Mmiller49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Travis Honeycutt

Report | Print

August 06, 2023

Dealership Rating

Employee Rating

very freindly answered every question that i had chase showed me how to work everything was one of the best times i had buying a vechile showed me how to work everything was one of the best times i had buying a vechile More

by weilanddonut

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chase Kruse

Report | Print

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Mark Krieger

General Manager

Ed Morse Ford

24 Reviews of Mark Krieger

Had a great experience?Spread the word.

Had a great experience?
Spread the word.