Mark Korakas

Terrible Experience with Mazda of Palm Beach – Loyal Customer Betrayed I have been a loyal customer of Mazda of Palm Beach for years, having previously purchased two vehicles from this dealership. I Customer Betrayed I have been a loyal customer of Mazda of Palm Beach for years, having previously purchased two vehicles from this dealership. I recently decided to purchase my leased CX-5 after three years, as I had been thoroughly satisfied with the vehicle. Unfortunately, this decision turned into a complete nightmare from the moment I made the purchase. Shortly after finalizing the sale, I discovered a $3,719.34 price discrepancy between the residual value of my lease contract and the amount that was being financed. I contacted Rob Cook, the sales manager, to clarify the issue. Instead of resolving it, he gave me a vague explanation about “Mazda certified service” fees that weren’t even mentioned in my original contract. He claimed that Mazda certified was mandatory and, without my car being certified by Mazda, I wouldn’t be able to get an extended warranty. None of this was disclosed upfront. He promised to call back within 20 minutes to provide answers, but he never did. I followed up with a detailed email outlining the problem. Rob Cook responded with a voicemail, stating that the general manager would handle it. Days passed with no resolution. When the general manager finally reached out, I was again promised a resolution that Saturday—and once again, nothing happened. This dealership has shown complete disregard for accountability and utter disrespect for their loyal customers. I feel completely swindled by hidden fees and left to deal with their incompetence alone. It’s incredibly disappointing to see how little they value their returning clients. I trusted Mazda of Palm Beach for years, but this experience has completely shattered that trust. After reading this review, I expect someone from Mazda to immediately reach out and resolve this issue once and for all—or I will be warning other potential customers to steer clear. Do not buy from this dealership unless you want your money to disappear into a black hole of deception. More

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I was so excited to purchase another vehicle from Mazda of Palm Beach, but when I reached out to Mark to ask about my previous purchase, he promised he would get me that information. After two weeks of fol of Palm Beach, but when I reached out to Mark to ask about my previous purchase, he promised he would get me that information. After two weeks of following up with him, he now doesn't respond and did not follow through on his promise. More

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Did an amazing job! !!! I would definitely recommend!!!!! 10/10 great pricing would come back. !!! I would definitely recommend!!!!! 10/10 great pricing would come back. More

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Christian was great through the whole purchasing process. He made it possible for me to buy a fantastic truck. He took time with me. He was a pleasure the entire time. He made it possible for me to buy a fantastic truck. He took time with me. He was a pleasure the entire time. More

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Great experience from start to finish! Go see Ben K at Mazda Palm Beach for your next vehicle, you'll be so happy you did! Go see Ben K at Mazda Palm Beach for your next vehicle, you'll be so happy you did! More

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Excellent service from everyone at this dealership. Specially Maikol, who went above and beyond to accommodate our needs during this process, he’s genuinely kind and cares for his customers. I am a pro Specially Maikol, who went above and beyond to accommodate our needs during this process, he’s genuinely kind and cares for his customers. I am a proudly new Mazda owner and if I continue to get this service I will be a customer for life. Special thanks to Tony and Jesus who made it possible More

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Excellent service from the whole team at Mazda of Palm Beach. Maikol is exceptional and the best selling individual I have ever met so kind and honest, Will in fiance and Tony were great as well. Mazda of Beach. Maikol is exceptional and the best selling individual I have ever met so kind and honest, Will in fiance and Tony were great as well. Mazda of Palm Beach I will be back thank you! More

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I had the pleasure of working with Christian at Mazda, and I couldn’t be more satisfied. From the moment I walked in, he was friendly, professional, and extremely knowledgeable. He listened carefully to w and I couldn’t be more satisfied. From the moment I walked in, he was friendly, professional, and extremely knowledgeable. He listened carefully to what I needed and guided me through my options without any pressure. What really stood out was his transparency—he explained everything clearly, from the features of the vehicles to the financing options. He was patient with all my questions and made sure I was 100% comfortable before moving forward. Thanks to him, the entire process was smooth and stress-free. I love my new Tahoe and would highly recommend Christian to anyone looking for a great car-buying experience! If you're looking for someone who genuinely cares and goes the extra mile, he’s your guy! More

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Working with Charles was an amazing experience. He went above and beyond to help us find the perfect family car for us. He went above and beyond to help us find the perfect family car for us. More

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Wow! Since the moment I walked in Maikol’s energy was so contagious. He was energetic, patient, and polite, he helped us find the perfect car for my wife, Since the moment I walked in Maikol’s energy was so contagious. He was energetic, patient, and polite, he helped us find the perfect car for my wife, he made me and my family a new Mazda customer and as long as I keep getting the service i got I will stay a Mazda customer. Thanks to Maikol, Tony, and the Mazda team. More

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