Mark Interlicchia
Mark Interlicchia at Walter's Mercedes-Benz of Riverside

Mark Interlicchia

Assistant Service Manager

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
222 Reviews

Next time you need service advise or information or just to schedule a service appointment give mark a call. Mark can walk you though the service process and make sure your car is serviced correctly and is done right the first time. Mark is also a car guy and he has a passion for the SL63 AMG and could see himself driving the roads and highways in Italy on a future vacation. He is also in to sports and follows the Eagles, Lakers and Yankees and enjoys playing sports as well. Be sure to stop by his desk and say hello on your next visit.

4.9

222 Reviews

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222 Reviews of Mark Interlicchia

September 10, 2024

Dealership Rating
Employee Rating

Our service advisor, Kelly Sandefur, was extremely helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Sandefur

Sep 11, 2024

Walter's Mercedes-Benz of Riverside responded

Pat, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was extremely helpful, knowledgeable and kind. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 22, 2024

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On Tuesday,8/20 my S-580 was towed from I-10 with a flat tire. Unfortunately this model doesn’t have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tir More

by Gtruitt112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Walter's Mercedes-Benz of Riverside responded

Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Mark's efforts could meet your satisfaction! We are thrilled to know that he was courteous and his attention made a real bad day into a much better one! Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 30, 2024

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Employee Rating

We have been a customer for Walter's Mercedes for at least 20 years. we are happy to say that each new car purchase was very good More

by Jim Hooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

May 31, 2024

Walter's Mercedes-Benz of Riverside responded

Jim, Providing immaculate service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction for 20 years! We are so appreciative of the opportunity to work with you. We are thrilled to know that they made your car purchase very good. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 04, 2024

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Employee Rating

My visits to Walter’s Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time an More

by Mrslbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Sandefur

Apr 04, 2024

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Kelly and Mark this incredible review! We are glad to hear that they took magnificent care of you and your automotive needs. We are happy to know that they took their time and support to resolve any issues or problems that may come up. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 03, 2024

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Employee Rating

Everyone at Walter’s always goes above and beyond to help my husband and myself! More

by TPUpland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell , Illy Aabid, Filamena Powers

Apr 03, 2024

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving us this marvelous review! We are honored to have had the opportunity to work with you and your husband and we are glad that our team could provide you both with top notch service. We are delighted to know that they went above and beyond to help you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you both on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 14, 2024

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Terri & I have been a very happy Walter's Mercedes customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service More

by Jim Hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Walter's Mercedes-Benz of Riverside responded

Terri and Jim, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Mark's efforts could meet your satisfaction! We appreciate your continued business with us. We look forward to continue serving you both and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 04, 2024

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Great service, Irvin Solis was really professional, over all a pleasant transaction, I recommend Walter's Mercedes-Benz Riverside. More

by aztecla1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irvin Solis

Mar 05, 2024

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Irvin this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Irvin could provide you with top notch service. We are delighted to know that he was really professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 01, 2024

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Employee Rating

Most helpful and was professional . Attention to detail, great customer service, everything in the timely manner and very friendly. Thank you. More

by Sigala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Hasshaw

Mar 04, 2024

Walter's Mercedes-Benz of Riverside responded

Sigala, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs completed in a timely manner. We are happy to know that they were helpful and professional. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 15, 2023

Dealership Rating
Employee Rating

We travel further to use Walter’s Mercedes for “1” reason! Mark Interlicchia in service has been our go to person for many years! We are so appreciative of his help! More

by TPUpland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell, Edwin Corea

Nov 16, 2023

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Mark this phenomenal review! We are honored to have had the opportunity to serve you and we are glad that Mark could provide you with top notch service. We are delighted to know that because he helps you out you always come here. It is an honor to have earned your confidence and loyalty in us here at Walter's Mercedes-Benz of Riverside. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 23, 2023

Dealership Rating
Employee Rating

We keep returning because of the excellent service we receive from Mark Interlichia, but the salesman, Edwin Corea seems like he has a great career beginning! More

by TPUpland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell, Edwin Corea

Oct 23, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside, and we are glad that Mark's, Edwin's, and the teams' efforts could consistently met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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