Mark Interlicchia
Mark Interlicchia at Walter's Mercedes-Benz of Riverside

Mark Interlicchia

Assistant Service Manager

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
228 Reviews

Next time you need service advise or information or just to schedule a service appointment give mark a call. Mark can walk you though the service process and make sure your car is serviced correctly and is done right the first time. Mark is also a car guy and he has a passion for the SL63 AMG and could see himself driving the roads and highways in Italy on a future vacation. He is also in to sports and follows the Eagles, Lakers and Yankees and enjoys playing sports as well. Be sure to stop by his desk and say hello on your next visit.

5.0

228 Reviews

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228 Reviews of Mark Interlicchia

October 14, 2025

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Employee Rating

Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future More

by osvaldomanuel1988
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 14, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are so glad that Alex took exceptional care of you and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 13, 2025

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Customer service overall is excellent,specially Danny Ventura who helped my car get serviced promptly. More

by Lakay
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Ventura

Oct 13, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are glad that Danny's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 25, 2025

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Walter"s Have A Very Good Service Dept. And It Always Help Having Good Service Advisors Like Joseph Loera And A Manager Like Mark Interlicchia More

by marcdezo
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera

Jul 30, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Joseph's, Mark's, and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 30, 2025

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I have been going to Walters Mercedes for over 15 years. The Team there has continued to provide great customer service in sales and in maintenance. Thank you Rob and Stephen Garlatta for taking great care More

by MARY.BARRERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Little, Stephen Garlatta

Jul 03, 2025

Walter's Mercedes-Benz of Riverside responded

Mary, thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Rob, Stephen, and the team consistently take exceptional care of you.. It is our pleasure to serve you and your Mercedes needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 24, 2025

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Mark Interlicchia is an OUTSTANDING service manager. It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and ar More

by Rosey22
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Mercedes-Benz of Riverside and for your excellent review! We are so glad that Mark got your automotive needs efficiently taken care of and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 21, 2025

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Mark Interlicchia Was very caring and courteous and very professional. We would highly recommend him to friends. Excellent Service. More

by jenjensme
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2025

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that Mark's efforts met your satisfaction and high recommendation! We are thrilled to know that he was very caring, courteous and professional. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 10, 2024

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Our service advisor, Kelly Sandefur, was extremely helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! More

by pat
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Sandefur

Sep 11, 2024

Walter's Mercedes-Benz of Riverside responded

Pat, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was extremely helpful, knowledgeable and kind. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 22, 2024

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On Tuesday,8/20 my S-580 was towed from I-10 with a flat tire. Unfortunately this model doesn’t have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tir More

by Gtruitt112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Walter's Mercedes-Benz of Riverside responded

Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Mark's efforts could meet your satisfaction! We are thrilled to know that he was courteous and his attention made a real bad day into a much better one! Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 30, 2024

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We have been a customer for Walter's Mercedes for at least 20 years. we are happy to say that each new car purchase was very good More

by Jim Hooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

May 31, 2024

Walter's Mercedes-Benz of Riverside responded

Jim, Providing immaculate service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction for 20 years! We are so appreciative of the opportunity to work with you. We are thrilled to know that they made your car purchase very good. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 04, 2024

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Employee Rating

My visits to Walter’s Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time an More

by Mrslbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Sandefur

Apr 04, 2024

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Kelly and Mark this incredible review! We are glad to hear that they took magnificent care of you and your automotive needs. We are happy to know that they took their time and support to resolve any issues or problems that may come up. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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