Mark Hemry

Contacted the dealership regarding a recent purchase needing service and they took care of the issue immediately. No hassle and smooth, detailed communication. Thank you to Mark and Andrew in sales, an needing service and they took care of the issue immediately. No hassle and smooth, detailed communication. Thank you to Mark and Andrew in sales, and Peyton and Nathan in service. More

by Satisfied customer Verified Customer Verified Customer

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Great sales team and finance person. Will definitely buy from them again in the future. Will definitely buy from them again in the future. More

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Great place to buy a vehicle! The staff make the whole process as easy as possible! The staff make the whole process as easy as possible! More

by khadle Verified Customer Verified Customer

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I'm new to this faub thing for a key to my vehicle and they didn't let me know that there was a key to to get into vehicle at the top of it. Other than that service has been good so far they didn't let me know that there was a key to to get into vehicle at the top of it. Other than that service has been good so far More

by lcriqui9281 Verified Customer Verified Customer

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Amazing customer service, concerns fixed the first time, great people to do business with, very knowledgeable technicians! great people to do business with, very knowledgeable technicians! More

by RyanS Verified Customer Verified Customer

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Great Service! Justin was super helpful and fixed our issue! Would highly recommend these guys! Justin was super helpful and fixed our issue! Would highly recommend these guys! More

by Tony Verified Customer Verified Customer

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My husband and I came through the lot on a rainy day and Mark Hemry met us outside. He was very knowledgeable and pleasant. We test drove 3 vehicles in the rain and ended up buying one. Our experience wa Mark Hemry met us outside. He was very knowledgeable and pleasant. We test drove 3 vehicles in the rain and ended up buying one. Our experience was seamless and even the financing part went great. Overall great experience! More

by BBLEMACKLIN Verified Customer Verified Customer

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I would like to give them a better review, but I bought my used Toyota Tacoma exactly two weeks ago, and I have had it in my possession for a total of 22 hours. The day after I purchased it, the whole dash my used Toyota Tacoma exactly two weeks ago, and I have had it in my possession for a total of 22 hours. The day after I purchased it, the whole dash lit up with alarm codes. Victory told me to take it to a Toyota dealer since it was still under the manufacturers warranty. Toyota has had it since then and still has no idea what is wrong with it. The Toyota dealer now has me in a loaner car. I don't know if there is anything Victory could have done to see this coming. Toyota did say that this truck was in the shop for this same problem 5 days before being traded in to Victory. I guess Victory didn't dig too deep into the CarFax to find out what was done at that service point. So after buying a 1 year old truck with 31,000 miles on it, it has turned into a really expensive test drive. Victory was very nice through the test drive and purchase, I have let them know that I am still without a truck, and they apologized for that, but haven't really done anything or offered to help in any way other than offer to call the Toyota dealer where it is. I am already getting updates from them, so I'm not sure what having a 3rd party call them and ask questions is going to do. I don't know what I'm even expecting from Victory at this point other than a sympathy card. The whole thing has just turned into a train wreck. Would I buy from Victory again? I think so. Would I ask more questions about the service history? Yes. I don't want to leave them a bad review, but I've been emailed a couple of times asking for a review, but I have nothing to review other than the loaner car a different dealer is providing me at this point. I also went in with a prequalified loan from another lender at a certain interest rate. Victory's financing department couldn't get me the same rate, they were about 0.2% higher, but they told me if I don't finance through them, then the selling price would go up. So I got a higher interest rate in order to knock $1000 off the price. Not a preferred way to proceed, but wasn't worth the argument on my end. More

by kenny.niehoff.b Verified Customer Verified Customer

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I’ve been searching for a new go to Jeep dealer and believe I have found it. Easy communication from email to texting and great customer service once I entered the building and even after purchasing th believe I have found it. Easy communication from email to texting and great customer service once I entered the building and even after purchasing the vehicle. Will definitely be back to buy another Jeep. More

by fortmoody Verified Customer Verified Customer

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It was great working with Mark; no games, just buying and trading a vehicle at fair prices and trading a vehicle at fair prices More

by hdkelvinator Verified Customer Verified Customer

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