Mark Hashimi | Page 3

Dublin Nissan responded

Handbow8, Thank you for sharing your experience! We’re pleased to hear that our Dublin Nissan service team provided professional service and took great care of you. We’re also glad you enjoyed the coffee! We appreciate your business and look forward to welcoming you back. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Gail.L.Fitz.Patrick, Thank you for your kind feedback! We’re delighted that you appreciate the cleanliness and comfortable atmosphere at Dublin INFINITI. Our team works hard to make every visit welcoming and enjoyable. We truly value your continued trust and look forward to serving you again! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Chris, thank you for the wonderful review! We’re pleased to hear that our sales and finance teams provided helpful and excellent customer service throughout your purchase. We truly appreciate your business and look forward to helping you again when you’re ready for your next Nissan! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Markos, Thank you for the outstanding review! We’re delighted to hear that Zachary and our team provided friendly, knowledgeable, accurate, and efficient service. Your kind words mean a great deal to all of us, and we truly appreciate your trust in Dublin Nissan. We look forward to serving you again! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

SaraBeiswanger, Thank you for the wonderful feedback! We’re delighted to hear that John, Oliver, and our team were helpful and pleasant to work with. It’s especially great to know your vehicle looks amazing and is running beautifully. We appreciate your trust in Dublin INFINITI and look forward to serving you again! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Tersigniellen, Thank you for bringing this to our attention. I’m very sorry to hear that your vehicle was not washed or vacuumed as expected, and I completely understand how that would affect your confidence in our service. We take concerns like this seriously, especially when it comes to trust and making sure the work was completed properly. I appreciate the opportunity to speak with you and resolve the issue. Your feedback helps us improve our process and make sure we deliver the level of service our customers expect. Thank you again for giving us the chance to make this right. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

jabunch43, Thank you so much for sharing your experience! We’re thrilled to hear that Fabiola made you feel comfortable and helped make the car-buying process less stressful. Knowing that Dublin Nissan stood out after visiting several other dealerships means a lot to our team. We truly appreciate your business and congratulations on your new Nissan! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

gauravbuti, Thank you for the great feedback! We’re happy to hear your service visit was smooth, prompt, and completed as promised. It’s great to know the follow-up, clear explanation of costs and service items, and multi-point inspection all added to a positive experience. We appreciate you choosing Dublin Nissan and look forward to seeing you again! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Ferminintheusa, Thank you for the wonderful 5-star review! We’re happy to hear you had a very good service experience and that our team was friendly and helpful. Carlos will be glad to know you appreciated his service. We’re also pleased that our coupons have been valuable to you. We truly appreciate your business and look forward to seeing you again at Dublin Nissan! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Austinbhandarkar, Thank you for taking the time to share your feedback! We're glad to hear your oil change and tire rotation went smoothly and that everything met your expectations. Adolfo and our entire service team appreciate your trust in Dublin Nissan. We look forward to seeing you again for your next visit and keeping your Nissan running at its best. Safe travels! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479