Mark Hashimi | Page 6

Dublin Nissan responded

Paula, thank you for taking the time to share such a thoughtful review. What stands out most is your recognition of the little details that make a service experience exceptional. Zachary's attention to your concern, even after it had slipped your mind, is exactly the kind of personalized care we strive to provide every day. I'm also pleased to hear our shuttle service made your visit more convenient and that your Nissan was returned looking showroom-ready. Our team puts a great deal of pride into every vehicle that leaves our service drive, and comments like yours let us know that effort is being noticed. We truly value your confidence in our team and appreciate the opportunity to help keep your vehicle performing at its best. We look forward to welcoming you back for your next visit. Mark Hashimi General Manager Dublin Nissan/Dublin INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Avila-cesar, Thank you so much for your wonderful feedback, Cesar! We're thrilled to hear that you had such a positive experience with our team. Providing a smooth, transparent, and enjoyable buying process is exactly what we strive for, and we're glad John was able to get your day started right with the early morning walkthrough. A special thank you for recognizing Fabi as well—we couldn't agree more that she deserves five stars! We'll be sure to share your kind words with her, John, Vishal, and our finance team. It's always rewarding to know that our team's hard work and dedication made a difference. Congratulations on your new Nissan, and thank you for trusting Dublin Nissan with your purchase. We truly appreciate your business and look forward to assisting you and your family for many years to come! Mark Hashimi General Manager Dublin Nissan/Dublin INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Hi Ray, Thank you for making the trip from Oakland and for your continued trust in Dublin Nissan. It means a great deal coming from a professional in the automotive industry. We're honored that you choose to work with our team and are grateful for your kind words about both our Service and Parts Departments. We'll be sure to share your recognition with Mike Lee and Chris Stowe—they take great pride in providing exceptional support and will be thrilled to hear your feedback. Thank you again for your loyalty and recommendation. We look forward to continuing to earn your business for many years to come. Mark Hashimi General Manager Dublin Nissan/ Dublin INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Verno1000, Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that Zach provided knowledgeable and professional service during your visit. Our team works hard to deliver exceptional customer care, and it's wonderful to know that we earned your trust. We truly appreciate your business and look forward to welcoming you back again in the future. Safe travels, and thank you for choosing Dublin Nissan! Mark Hashimi General Manger Dublin Nissan/ Dublin INFINITI mark.hashimi@cacargroup.com