Mark Frey

Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger R Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful and fast enough for me. Note: The gas mileage is Amazing! I highly recommend purchasing a Car form IDE. Best Experience by far! Straight's Sporty Hybrid! Jason Harrison ;-) More

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Such a phenomenal experience at IDE Honda dealing with Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you prefer her to deal with you over anyone else in the future. Last but surely not least Mark Frey was quick to take action and ensure the turnaround on the vehicle was quick but at the same time making sure quality work was done to rectify the issue. You can clearly tell he’s been in the business a long time and knows what he’s doing. I highly recommend IDE for all your vehicle needs! More

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I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! have always worked with Brad Constantino. He’s the best! More

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Everything was fantastic . Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend. Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend. More

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I had an alignment check appointment. Arrived on- time, and was told it will be up to 1.5 hours of wait time. Asked Jim Millea what takes so long. He got aggressive asking which qualifica Arrived on- time, and was told it will be up to 1.5 hours of wait time. Asked Jim Millea what takes so long. He got aggressive asking which qualifications do I have to question their work. I asked Mark Frey- their service manager and was told that this is how they always operate to stay efficient. Essentially, making customers with appointments wait is their way to minimize risk of wasting their time. Sure enough, my truck was sitting outside for one 1 hour and 25 minutes. Work was completed in 15 minutes after that. So I waited for 1 hour and 40 minutes to get wheel alignment. More

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I had a misunderstanding on parts pricing for the service work done on my car Mark Frey went out of his way to make sure I was satisfied. work done on my car Mark Frey went out of his way to make sure I was satisfied. More

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This year will mark 30 years that I have been an Ide Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the re Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the restored 1991 Civic Hatchback with their Dad (my son). The service department is nothing short of fantastic. Many thanks to Mark Frey, JIm Milella, and Don Stigler... More

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Was a great experience. Wish it was shorter time to pickup car but I guess paperwork must be done.... All in all great experience and will return. pickup car but I guess paperwork must be done.... All in all great experience and will return. More

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29 Years and Counting I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, an I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, and a Fit (3/4 still in our family "fleet"), I'll be back again and again. Many thanks. More

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I had the best experience I ever had at a car dealer. I had a very good experience at Ide Honda dealer. I was pleasantly surprised to see how nice and efficient Ide Honda folks treat their Customers and I had a very good experience at Ide Honda dealer. I was pleasantly surprised to see how nice and efficient Ide Honda folks treat their Customers and run their business. I recently purchased a 2018 Ridgeline that started to exhibit two unrelated symptoms: "Transmission System Problem" and "Blind Spot Info Problem" Melody, the service adviser took me right in and the technician found the root cause to be the automatic transmission within a very reasonable time. I cannot say enough good things about Ide Honda in all. . . just great folks who cares about their Customers. And great Techs who know their stuff. The Truck has been running very nicely. And check this out . . . the calculated gas mileage on the display that used to read in the mid to upper 17 MPG in town is now reading in the 20 to 21 MPG in town. Just another happy guy . . . More

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