Really did a great job, felt like they listened and were
able to make a great deal happen.
able to make a great deal happen.
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by beccaferguson16
Nov 12, 2024 -
Suburban Ford of Ferndale responded
Hi Becca, we're glad our team was able to work out a good deal for you! Thank you for trusting us and we look forward to having you back at Suburban Ford of Ferndale.
Working with Mark Fontana was just amazing he was great
in every way I wish more sale reps were as good as him It was a pleasure to do business with him.
in every way I wish more sale reps were as good as him It was a pleasure to do business with him.
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by Judy
Oct 04, 2024 -
Suburban Ford of Ferndale responded
Hi Judy, we're delighted to hear that Mark provided such an exceptional experience at Suburban Ford of Ferndale. Thank you for the kind words and support!
Nice dealership.
No pressure, cost of vehicle was straight forward and they were patient while I waited to obtain funds for purchase. Salesman Mark was great and quic
No pressure, cost of vehicle was straight forward and they were patient while I waited to obtain funds for purchase. Salesman Mark was great and quickly responded to all my questions about financing ect.
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by Dunegan64.md
Sep 25, 2024 -
Suburban Ford of Ferndale responded
Thanks for the fantastic feedback! We're glad to hear that Mark and our team at Suburban Ford of Ferndale provided a straightforward and pressure-free experience. Enjoy your new vehicle!
My interaction with Mark was great.
He. Understood my preference and budgeting needs. Make the deal which was win-win for both the sides
He. Understood my preference and budgeting needs. Make the deal which was win-win for both the sides
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by Anamika
Jul 22, 2024 -
Suburban Ford of Ferndale responded
Hi Anamika, we're delighted to hear that Mark provided a win-win experience for you at Suburban Ford of Ferndale. Thanks for sharing your positive feedback!
Fast friendly and very eager to make sure I got the
vehicle I wanted. Will definitely be a repeat customer.
vehicle I wanted. Will definitely be a repeat customer.
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by lorisellers61
Jul 15, 2024 -
Suburban Ford of Ferndale responded
Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Ferndale made your experience enjoyable. We look forward to serving you again in the future!
Sales person was the best.
I will return when I need more vehicles. He went way beyond my expectations
I will return when I need more vehicles. He went way beyond my expectations
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by Michaelsundberg36
May 31, 2024 -
Suburban Ford of Ferndale responded
Hi Michael, we're delighted to hear that our salesperson exceeded your expectations at Suburban Ford of Ferndale. We look forward to assisting you with future vehicle needs!
I had an excellent experience with the salesman he was
well informed and the transaction was smooth and quick
well informed and the transaction was smooth and quick
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by rburzynski
Oct 20, 2023 -
Suburban Ford of Ferndale responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Mark was great, he got us the best deal and his attention
to the details was awesome.
to the details was awesome.
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by Ron
Sep 21, 2023 -
Suburban Ford of Ferndale responded
Hello Ron, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!
Sep 21, 2023 -
Suburban Ford of Ferndale responded
Hi Ron, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Tom took a personal interest in my purchase from start to
finish, he made sure my salesperson Mark did everything possible to make me lease turn-in and new lease were handled smoothly and professionally.
finish, he made sure my salesperson Mark did everything possible to make me lease turn-in and new lease were handled smoothly and professionally.
I have now switched dealerships to use Ferndale, even though it’s a little further for me to drive from Harrison Township, it’s worth it for the excellent care I get at the Ferndale dealership form Mark Fortuna and Tim McPherson!
Thanks guys!!
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by Brian Pannebecker
Sep 18, 2023 -
Suburban Ford of Ferndale responded
Hi Brian, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Ferndale We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I've known and done business with Tom for over 25 years.
He is an exceptional person, always going above and beyond to services our company, from looking and offering all available discounts, personally del
He is an exceptional person, always going above and beyond to services our company, from looking and offering all available discounts, personally delivery vehicles and following up on deals after hours and on weekends. He is our go to man for all our vehicle needs!
I HIGHLY recommend Tom and his team!
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by L. D'Agostini
Sep 16, 2023 -
Suburban Ford of Ferndale responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
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