Mark Escobar
Mark Escobar at Mercedes-Benz of the Woodlands
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Mark Escobar

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
281 Reviews
5.0

281 Reviews

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281 Reviews of Mark Escobar

November 08, 2024

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Employee Rating

Amazing dealership and service every time we visit. Mark in service is always top notch - thank you! More

by Dlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Dlyons! We're thrilled to hear that you consistently have a great experience with us and that Mark in service is making such a positive impact. We look forward to seeing you again soon!

October 26, 2024

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Service dept: Professional. Prompt. No nonsense. No upsell. Pleasure doing business. Thanks. (15 words aren't needed.) More

by mw1951
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley

Oct 29, 2024

Mercedes-Benz of the Woodlands responded

mw1951, thank you for your kind words! We're thrilled to hear you had a great experience with our service department. We strive for professionalism and transparency, and it’s wonderful to know we met your expectations. Looking forward to serving you again!

October 17, 2024

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Fast, efficient, pleasant - great service! Everyone at the dealership was friendly and helpful. Beautiful facility. More

by wtxdeb
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Mercedes-Benz of the Woodlands responded

Thank you, wtxdeb! We're thrilled to hear you had a great experience with our team. We strive to provide top-notch service and appreciate your kind words about our facility. We look forward to welcoming you back!

October 08, 2024

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Mercedes-Benz of the Woodlands are the best. They are very professional and take great care of providing an excellent service experience. We have bought multiple cars from them and continue to More

by Lissette Hazos
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Mercedes-Benz of the Woodlands responded

Lissette, we’re thrilled to hear about your positive experiences with us! Our team is dedicated to providing top-notch service, and it’s wonderful to know that you trust us for both purchases and service. Thank you for being a valued customer!

September 27, 2024

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From the moment you arrive and Danny welcomes you in you feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your serv More

by teubank
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny at the service intake bay

Sep 30, 2024

Mercedes-Benz of the Woodlands responded

Teubank, we’re thrilled to hear about your fantastic experience with Danny and Mark! Their dedication to customer care truly makes a difference. Thank you for sharing your kind words; it means a lot to us and our team. We look forward to welcoming you and your family back soon!

September 23, 2024

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I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an More

by norlr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of the Woodlands responded

Thank you, norlr! We’re thrilled to hear about your positive experiences with our service team. Providing honest and efficient service is our priority, and it’s great to know you feel at ease while your vehicles are with us. Looking forward to continuing to serve you!

August 20, 2024

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Employee Rating

Great service experience every time. Mark is always fantastic to work with and communicates throughout the service to keep us updated. More

by Nick.toups90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Mercedes-Benz of the Woodlands responded

Hi Nick! Thank you for the kind words about our service and Mark. We're thrilled to hear that you have consistently had a great experience with us. Communication is key, and we're glad Mark is keeping you informed every step of the way. We appreciate your feedback!

August 09, 2024

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I have purchased two cars from Mercedes-Benz of The Woodlands. Excellent service! When it comes time to purchase again, they will be my first choice! I also use them for service and have no complain More

by K8Bihm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Donald Hutchins

Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi K8Bihm, thank you so much for your kind words! We're thrilled to hear that you've had excellent experiences with us at Mercedes-Benz of The Woodlands. We look forward to being your first choice again in the future for all your automotive needs. Thank you for choosing us!

August 08, 2024

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Just had my annual inspection done at MB - The Woodlands. As usual, the experience was great. All the staff I've encountered there were friendly and professional. I highly recommend this dealership. More

by GregD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Mercedes-Benz of the Woodlands responded

Hi Greg, thank you for sharing your positive experience with us at Mercedes Benz of The Woodlands. We are thrilled to hear that you found our staff to be friendly and professional during your annual inspection. We appreciate your recommendation and look forward to serving you again in the future.

July 25, 2024

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Employee Rating

Yesterday I had dropped my car off for its annual service earlier than my appointment. Mark, my advisor and the transportation team were very accommodating to my busy schedule. I was transported to my of More

by Keith
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of the Woodlands responded

Hi Keith! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Mark and our transportation team were able to accommodate your busy schedule seamlessly. Providing excellent customer service is always our top priority. We look forward to serving you again in the future!

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