Mark Escobar is amazing.
Needs a huge Christmas bonus and raise. Great service. All staff was very helpful and professional
Needs a huge Christmas bonus and raise. Great service. All staff was very helpful and professional
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by Grandhavenhummel
Service Price Transparency
Dec 15, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Mark and our team. We appreciate your recognition of their hard work and dedication to providing excellent service. Your support means a lot to us, and we look forward to serving you again.
Facility is well maintained, as is the service area.
Staff is friendly and helpful. Service was fast and
Staff is friendly and helpful. Service was fast and
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by jphanson1
Service Price Transparency
Sep 29, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you for the fantastic review, jphanson1! We're thrilled to hear you had a great experience with our friendly staff and efficient service. Your support means a lot to us, and we look forward to welcoming you back soon!
As always, Steven is polite, professional, clearly
discusses any issues I may have with my car, and ensures it is exceptionally maintained.
discusses any issues I may have with my car, and ensures it is exceptionally maintained.
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by Tweet
Service Price Transparency
Sep 16, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you, Tweet! We're thrilled to hear about your positive experience with Steven. Our team takes pride in providing exceptional service and clear communication. We appreciate your support and look forward to assisting you again in the future!
Thank you for your top notch service on my car.
Mark is a pleasure to work with!!!
Mark is a pleasure to work with!!!
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by shsgolfdude
Service Price Transparency
Sep 02, 2025 -
Mercedes-Benz of the Woodlands responded
We’re thrilled to hear you had a great experience with us! Mark is indeed a valued member of our team. Thank you for your kind words and for choosing us for your car needs. We appreciate your support and look forward to seeing you again.
I was more than pleased with the service that I received
for my scheduled
maintenance. The service team, especially my Service Advisor, Mr. Escobar
always goes above and beyond to make sure that I hav
for my scheduled
maintenance. The service team, especially my Service Advisor, Mr. Escobar
always goes above and beyond to make sure that I have a stellar service. He’s
also always accommodating with each service, issue or concern that I might
have. Thank you Mercedes Benz of The Woodlands.
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by A Senior Dream Comes True
Service Price Transparency
Aug 25, 2025 -
Mercedes-Benz of the Woodlands responded
We’re thrilled to hear about your positive experience! Our team, especially Mr. Escobar, is dedicated to providing exceptional service. Thank you for your kind words and for choosing us for your maintenance needs! We look forward to serving you again.
All of the employees that I come in contact with at MB of
The Woodlands are very professional with positive fun attitudes willing to help in any way needed for great service and relationships. My service adv
The Woodlands are very professional with positive fun attitudes willing to help in any way needed for great service and relationships. My service advisor Mark E. is fantastic, always informative, always very genuine with his suggestions for my benefit and safety driving a wonderful MB that is only serviced with the professionals at MB of The Woodlands. The detailed reports are fantastic visuals with important statistics.
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by Kay
Service Price Transparency
Aug 20, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you, Kay! We’re thrilled to hear about your positive experiences with our team and Mark. Providing exceptional service and building relationships is our priority. Your feedback about the detailed reports is appreciated, and we look forward to continuing to serve you and your Mercedes-Benz!
Outstanding service at MBofTW!
The maintenance team delivered exceptional work, and the video report was a thoughtful touch. The detailing team also did a fantastic job. I always e
The maintenance team delivered exceptional work, and the video report was a thoughtful touch. The detailing team also did a fantastic job. I always enjoy the snacks, coffee, and stunning cars in the showroom during drop-off and pick-up. A special thanks for providing a loaner vehicle. I highly recommend MBofTW for their top-notch service!
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by Lissette Hazos
Service Price Transparency
Aug 18, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you for your fantastic review, Lissette! We're thrilled to hear you enjoyed our maintenance and detailing services, as well as the amenities we offer. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service in the future!
Quick and easy great service!
! Car was returned washed and very clean. Was updated while the service was done.
! Car was returned washed and very clean. Was updated while the service was done.
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by Sue Williams
Service Price Transparency
Jul 15, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you for your fantastic review, Sue! We're thrilled to hear you had a quick and easy experience with us. Keeping your car clean and updated during service is our priority. We appreciate your kind words and look forward to serving you again!
Mark Escobar is an absolute gem!
He always goes above and beyond when I bring my car in.
He always goes above and beyond when I bring my car in.
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by Kgc7
Jul 07, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you for the fantastic feedback! We’re thrilled to hear that Mark consistently provides exceptional service. Our team is dedicated to going above and beyond for our customers. We appreciate your support!
As has been the case on this occasion, and the past, Mark
has been a pleasure to work with resulting in a seamless process in having my car serviced. From the time you drive in, drop your car off, and pick i
has been a pleasure to work with resulting in a seamless process in having my car serviced. From the time you drive in, drop your car off, and pick it up, this dealership treats you like a valued customer. I always have several ancillary questions regarding other issues with my car which Mark, and others, clearly explain to my satisfaction. The process of getting the loaner vehicle is just as effortless and the quality and cleanliness of the cars provided to me have been exemplary.
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by john.parker
Service Price Transparency
Jun 23, 2025 -
Mercedes-Benz of the Woodlands responded
Thank you for your fantastic review, John! We're thrilled to hear that Mark and our team made your service experience seamless and enjoyable. We appreciate your kind words about our customer care and the quality of our loaner vehicles. Looking forward to seeing you again!