Mark Ebeling

Very flexible with the different models I considered, making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received o making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received of the model that was eventually of most interest to me. More

by MIKZI614 Verified Customer Verified Customer

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Great customer service. The team went above and beyond from the time I walked through the door. The team went above and beyond from the time I walked through the door. More

by tab128llc Verified Customer Verified Customer

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Quick and efficient service with easy scheduling. Cleaning was exceptional. Staff is always pleasant to work with and very communicative with updates before and during the service. Cleaning was exceptional. Staff is always pleasant to work with and very communicative with updates before and during the service. More

by psbarnum41 Verified Customer Verified Customer

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Genesis of Mentor is the absolute best customer support I've experienced in over 40 years of leasing, or purchasing vehicles. I will continue to look to Classic for future automobiles within my family due I've experienced in over 40 years of leasing, or purchasing vehicles. I will continue to look to Classic for future automobiles within my family due to their superior service. More

by johnny_pipes Verified Customer Verified Customer

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My check-in was very quick and simple, and my loaner was ready when I arrived. Great service.! ready when I arrived. Great service.! More

by psfisher66 Verified Customer Verified Customer

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Great service team. Professional, courteous, and fast. I have never has a disappointing visit to this dealer. Professional, courteous, and fast. I have never has a disappointing visit to this dealer. More

by RUSS30 Verified Customer Verified Customer

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Great follow up from the entire staff. Always friendly and accommodating. Appreciate the communication every step of the way. Always friendly and accommodating. Appreciate the communication every step of the way. More

by lisa.erro129 Verified Customer Verified Customer

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Ms. Sutton greeted me by name upon getting out of my car and offered me coffee. She reviewed everything that was going to take place with service and what costs were associated with those services. She ev and offered me coffee. She reviewed everything that was going to take place with service and what costs were associated with those services. She even asked a sales rep to help me get my connected services up and running. That had and has been a quest, but Joe in sales was great and more than eager to assist. The loaner vehicle was newer and very clean. When I picked my car up it was very clean and everything went smoothly with the exchange of vehicles. All in all a good experience. More

by MKOTORA Verified Customer Verified Customer

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The service is great but it took longer than expected. I waited at the dealership. I waited at the dealership. More

by JBJSBICKEL Verified Customer Verified Customer

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Friendly well informed professionals who alway Do their job. I do not like being told how many words of praise you demand! job. I do not like being told how many words of praise you demand! More

by johndtomko Verified Customer Verified Customer

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