Mark Duncan
Mark Duncan at Honda of Cleveland
Refer Me

Mark Duncan

Service Advisor

Honda of Cleveland

2701 South Lee Highway
Cleveland , TN 37311

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not yet
rated
383 Reviews

FAMILY MAN, WITH 4 CHILDREN AND GREAT WIFE, LOVE TO FISH AND HUNT AND TO BE IN THE OUTDOORS. LOVE TO WORK WITH GREAT PEOPLE!

Dealership Experience

11 yrs, 4 mos

Industry Experience

22 yrs, 2 mos

Specialties & Trainings

service

not yet
rated

383 Reviews

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383 Reviews of Mark Duncan

October 23, 2024

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Employee Rating

Very friendly person and willing to go out of his way to help people. Very professional! More

by ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 21, 2024

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Employee Rating

Absolutely wonderful experience. They provided us respect and partnership to come to an agreement to purchase a great Ridgeline. From the first contact with Tayzia to the last handsh More

by mconde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2024

Honda of Cleveland responded

Thank you for the 5 stars and thank you for reviewing everyone you came across!

November 28, 2022

Dealership Rating
Employee Rating

The best customer service ever! to have your car serviced at. My new home! They made me feel like family and welcome More

by teresasmith7759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2022

Dealership Rating
Employee Rating

If you want a trust worthy mechanic then you want to bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anythi More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2022

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Employee Rating

Mark is great! I can call anytime and know that I can depend on him to take care of my car needs. I always recommend Mark to anyone in need of service for their car More

by Barbarardover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 13, 2022

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Employee Rating

We had a very pleasant experience when purchasing our new Honda Pilot. Michael Ray was very helpful and patient and answered all our questions and helped us find the car best suited for us. Everyone at Honda More

by Joyce69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brookshire , Michael Ray

August 05, 2021

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Employee Rating

Friendly with impeccable service. Family vehicle needed service to safely continue long journey back home with wife and kids. Walked in without an appointment on a busy day and Mark Duncan was able to have More

by Jonathan
Recommend Dealer
Yes

October 14, 2020

Dealership Rating
Employee Rating

I have been thrilled with the service department!!Matt, Service Manager, has gone out of his way to offer top notch assistance & answer any questions! More

by Wcanida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Oltz, Waymond Thompson

July 17, 2020

Dealership Rating
Employee Rating

Another great experience in buying a car. Liked my CRV but I love the Passport more. Will recommend to all my friends and family. Thank you! More

by Hchristison
Recommend Dealer
Yes

Other Employees Tagged: Mike Hamby, Michael Ray

June 23, 2020

Dealership Rating
Employee Rating

courteous service All employees greeted us as we arrived and said goodbye when we left. My service advisor was Mark Duncan. I can always rely on him for good recommenda More

by Elizabeth Elkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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