Mark Doerge | Page 26

Over-the-top experience I first came across this dealership when I was browsing for a vehicle online. Andrea McNamara promptly responded and kindly asked if I'd like to sched I first came across this dealership when I was browsing for a vehicle online. Andrea McNamara promptly responded and kindly asked if I'd like to schedule a test drive. This was my first time purchasing from a dealership and while I had been test driving cars for a couple months, this was the first time that I didn't feel pressured to buy. In fact, I loved the 2012 Chevy Cruze Eco from the start, being in the condition as described online, and even more so, my amazing sales associate and stick-shift teacher, Mostafa Atra, who patiently TAUGHT ME how to drive manual before assisting me with the purchase (you rock, Mostafa!). Furthermore, the finance manager, Mark Doerge, was persistent in finding me the best deal for financing, calling me back two days later and saying he'd found a lower interest rate then previously available. Overall, I was very pleased with my first dealership experience and will be recommending others to purchase from Continental Toyota. Thanks so much! More

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Dean is the best The process of buying a car is usually a hassle but Dean really made it as painless as possible. He was friendly, helpful and not at all pushy. This i The process of buying a car is usually a hassle but Dean really made it as painless as possible. He was friendly, helpful and not at all pushy. This is the second car we've bought from him and I'm sure next time, we will buy from him again. More

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No Hassle New Car Purchase On May 20, 2014 I purchased a new 2014 Toyota Avalon Hybrid XLE Touring at Continental Toyota. I had previously driven through the new car lot and I s On May 20, 2014 I purchased a new 2014 Toyota Avalon Hybrid XLE Touring at Continental Toyota. I had previously driven through the new car lot and I saw the Avalon that I was interested in. I emailed Brittany and made an appointment with her. When I arrived at Continental she introduced me to Mark Doerge. We made a deal for the car in about five minutes. It does not get any easier than that. Everyone is great at Continental. I like the service department there and I am glad I was able to buy my new car there. More

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Used Car purchase Continental earned my business by offering the cheapest price and honoring their word. If I were looking for another car, I would recommend going to C Continental earned my business by offering the cheapest price and honoring their word. If I were looking for another car, I would recommend going to Continental. I trust that they will offer a good deal. More

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Very Professional and No Pressure Car Buying Experience We went to Continental Toyota after a long search for the specific car, 4 Runner Trail Premium with KDSS, Amanda Woosley is very patient and dedicated We went to Continental Toyota after a long search for the specific car, 4 Runner Trail Premium with KDSS, Amanda Woosley is very patient and dedicated in locating the car we want and all the other Toyota dealers only want to sell other Toyota models they have on their lot. After a long wait, Amanda finally secured the only car for us, she is very professional and provided us with the details of the price and equipments/features on the car. When we arrived at Continental Toyota to pick up the car, Mostafa Atra is also very professional and provided us with the details of the car and took us for a test drive. He is very patient in explaining all the new features on the car and took great care in getting the car ready for our drive home. Prior to that, Mark Doerge help us completed all the necessary papers and took care of the financing papers for our 0% financing thru the Toyota Financing. Over all, this is one of the best car buying service we experienced in over 40 years. More

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Happy end after a bumpy start After a lack of transparency from Erick on the financing process, Brittany, Mark and Sadi saved the day. I'm happy with my new Highlander! After a lack of transparency from Erick on the financing process, Brittany, Mark and Sadi saved the day. I'm happy with my new Highlander! More

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WOW! Exceptional customer service! This was the 3rd Toyota Dealership I visited as I searched for a new car, and I can tell you they are the BEST! As soon as I walked in- both times I This was the 3rd Toyota Dealership I visited as I searched for a new car, and I can tell you they are the BEST! As soon as I walked in- both times I visited- I was immediately greeted in a friendly professional manner- by MORE THAN ONE PERSON!!! I met with CJ Miller and Dean Rio, and both gentlemen were extremely knowledgeable and professional. When it came time to sign my paperwork, Mark Doerge walked me through it and explained it thoroughly. I enjoyed working with them, and will recommend both them and this dealership to anyone who is looking for a new vehicle. Kudos to such an amazing team! More

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Best Experience Ever made it extremely easy I felt like they were fighting for me to get what I wanted, not just a sale. I was between two Toyota Rav 4's one fully loaded one not as much. I was about to s they were fighting for me to get what I wanted, not just a sale. I was between two Toyota Rav 4's one fully loaded one not as much. I was about to settle for the one I really didn't want because it was less expensive. They came through to me I'm so happy, I will refer to everyone. I have been in customer service for over 20 years and I hold it to tough standards they met them all. I did not feel like a dollar sign but a human being. I will go back time and time again!! There was a HUGE selection of all vehicles and I test drove a few I got what I wanted and am happy I was referred to them by someone else. If you need a car please see Ed,Mark, & Chris!!!!!!! More

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I just purchased a used Toyota Highlander from Continental and was delighted by the entire staff there! Everyone was kind and warm and took the time to make sure I was a satisfied customer. The Continental and was delighted by the entire staff there! Everyone was kind and warm and took the time to make sure I was a satisfied customer. The girls in back helped play with my kids during the paperwork (putting on cartoons and even bringing them treats), Lee, our salesman, was very knowledgeable and patient. Rich in service is so on the ball, and Dennis is awesome! We love Toyota products and now we love Continental too! They were great! More

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I had been extremely satisfied with my 2010 Rav4 and was not thinking of a new car...until I saw the revamped 2013 Rav4. We went in to look at the 2013 one night after dinner and test drove it to make a com not thinking of a new car...until I saw the revamped 2013 Rav4. We went in to look at the 2013 one night after dinner and test drove it to make a comparison. Mark was extremely helpful and knowledgable about this "just off the line" SUV. The more I thought about it, the more I liked the new Rav4, from the now missing spare tire on the back to the fantastic ENTUNE system. After much thought, I decided that I had to upgrade to the 2013 Rav4. We went back and Mark made the experience as painless as it could be. We were even able to use Continental Toyota gift cards for the down payment. Once the car was delivered, the paperwork procedure, which would normally cause migraine headaches, was quick and easy. Mark made sure that I understood the ENTUNE system and even set up my Bluetooth for me. Mark is another in a long list of fine employees at Continental Toyota. I am happy to be a part of the Continental family! More

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