Mark Demaro

DON'T WALK. RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax repor RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax reporting and returns of a person's calls. I had been dealing with Rob in finance since June 20th. Leaving messages. Him stating that the financing had got through. Even though the finance company I was supposed to be financing with did not know me from a stranger off the street. When I finally pushed Rob to contact the company. The financing had not gone through. He stated on Friday June 28th that he would get back with me by 5pm. I didn't hear from him about additional financing. I tried to contact him on the 1st of July and 2nd of July repeatedly with no return calls. On July 3rd I went to the dealership and asked to talk to a manager. The manager I talked to had just started there on Monday July 1st and said whatever had occurred before he started there he couldn't do anything about. Told me that Rob was no longer doing financing part of the dealership business. Bridget the receptionist could of told me that when I was leaving messages for Rob in finance. On Wednesday July 3rd I paid for the 2017 Ram Pro Master city van instead of continuing to get a run around by finance department. Not a good feeling for a customer to feel that calls are not worth being returned. Even by whom ever you now have doing auto financing now. To give information about the Carfax Report. The Carfax Report stated that the dealership did a mechanic inspection and oil change. Which was false. When looking at the 2017 I pointed out the oil is as dark as midnight in the woods on a moonless night. Never will go there again. More

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My service appt was great. The buy of my truck wasn’t. Probably won’t buy another vehicle there unfortunately. The first time was great but they have changed things on the Corp The buy of my truck wasn’t. Probably won’t buy another vehicle there unfortunately. The first time was great but they have changed things on the Corporate end and once my signature was on the dotted line I was forgotten. Very Disappointed. More

by hcombs44 Verified Customer Verified Customer

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Thanks to Shelly and her daughter they was Amazing Awesome to deal with both of them anytime! Awesome to deal with both of them anytime! More

by mistiewilliams12 Verified Customer Verified Customer

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