Mark De La Fuente
Sales Representative
Mercedes-Benz of San Antonio
9600 San Pedro Ave
San Antonio, TX 78216
9 Reviews
Write a Review9 Reviews of Mark De La Fuente
July 28, 2024
Greeted quickly by Mark upon arrival. Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and n Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and not drawn out. Was driving home with my new car in under 2 hrs. Great first time Mercedes experience. More
July 24, 2024
Setting the appointment took several calls. After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wai After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wait for a call back. From then on it was all nice. All employees and service team members went above and beyond too get my loaner car and complete the repairs with excellent customer service. Getting the appointment was my only issue. More
Other Employees Tagged: Laura Martinez , The guys that take my car keys, the girl at cashier and gave me the lane car loaner car, the girl at the snack bar, and the gentleman that took my car.
June 09, 2024
Sales manager said he would take $500 off price . He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it per He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it period . More
Other Employees Tagged: Daniel Lauer, Laura Martinez, Chris Martinez , My finance guy did an exceptional job I don't see his name but he was friendly and nice good experience in finance.
May 30, 2024
Great customer service, I would highly recommend Mark and this dealer. They help me get straight to the point. Unlike other dealers, I didn't have to spend whole day to buy a car this dealer. They help me get straight to the point. Unlike other dealers, I didn't have to spend whole day to buy a car More
May 25, 2024
Manager Russell and my sales representative Mark went above and beyond for me to get the vehicle I wanted. They were very professional and helpful in every aspect of my needs. I would recommend them and above and beyond for me to get the vehicle I wanted. They were very professional and helpful in every aspect of my needs. I would recommend them and Mercedes Benz of San Antonio to anyone to buy a vehicle. More
Other Employees Tagged: Russell Frier
May 04, 2024
Mark was able to get me what I wanted and I am pleased with the service and purchase. He went so far as to deliver the car in Houston personally. Thanks again with the service and purchase. He went so far as to deliver the car in Houston personally. Thanks again More
May 03, 2024
Mark de la Fuente the best! Susie in finance is amazing as well. Mercedes with this type of team is too make a great sucess! Thank you Susie in finance is amazing as well. Mercedes with this type of team is too make a great sucess! Thank you More
Other Employees Tagged: Susie de la fuente