8 Reviews
Write a ReviewDealership Experience
2 yrs, 4 mos
Industry Experience
27 yrs
Languages Spoken
English
8 Reviews of Mark Conrad
December 20, 2024
"Since purchasing our 2022 Tucson PHEV new, we've consistently brought it to Manly Hyundai for service. Over the past 28 months, we've witnessed a significant improvement in the Service Department. T consistently brought it to Manly Hyundai for service. Over the past 28 months, we've witnessed a significant improvement in the Service Department. The dedicated team, led by the new Service Manager, consistently delivers 5-star customer service, reflecting the high standards we expect from a dealership representing such a sophisticated brand. We've been particularly impressed with the exceptional customer service skills of the service writer at our local dealership in Santa Rosa. Their professionalism and dedication to ensuring customer satisfaction have truly elevated our overall experience." More
Other Employees Tagged: Jennifer Crouch
December 17, 2024
I was treated with much consideration and care from my service representative to my shuttle driver to my special needs to my completion representative who was delightful! service representative to my shuttle driver to my special needs to my completion representative who was delightful! More
Other Employees Tagged: Bryan Wright, Jennifer Crouch, Jewelia Nunez
November 20, 2024
Manly Hyundai's Service Department, continually go above and beyond their duties, to insure that their service customer is very satisfied 😌 and beyond their duties, to insure that their service customer is very satisfied 😌 More
Other Employees Tagged: Gary Lewis, Curtis McMicheaux, Jennifer Crouch, Chris Tara-Browne
November 02, 2024
Consistent outstanding service and support from the dealership’s service department. Their valet service is such an efficient way to get the car serviced. John, who picks up and delivers the car, is so dealership’s service department. Their valet service is such an efficient way to get the car serviced. John, who picks up and delivers the car, is so professional and easy to deal with. Special recognition goes to Jennifer the service coordinator. She is a clear communicator, responsive and informative, and makes every visit a pleasure! More
August 03, 2023
Great follow up and everything done on time. Car was even washed when service on just a manufacturer recall work. I will use this dealer again Car was even washed when service on just a manufacturer recall work. I will use this dealer again More
Other Employees Tagged: Bryan Wright, Jewelia Nunez , Zach Roberts, Laura Stout
July 11, 2023
Service department was very helpful. Friendly customer service. Wouldn't take my Hyundai anywhere else. Friendly customer service. Wouldn't take my Hyundai anywhere else. More
Other Employees Tagged: Bryan Wright, Jennifer Crouch , Laura Stout
January 25, 2023
The Service Department is always pleasant, they know us by name and they certainly know what they are doing. by name and they certainly know what they are doing. More
Other Employees Tagged: Jennifer Crouch , Jeff
November 30, 2022
Always pleasant Laura allways helps me ! She I great also Jen and Brian wright , great group they allways work on my cars She I great also Jen and Brian wright , great group they allways work on my cars More
Other Employees Tagged: Bryan Wright, Jennifer Crouch, Jewelia Nunez , Tammy Kelleher, Samantha Nicasio, Zach Roberts, Laura Stout