Mark Clase

Frank and mark and the back office were honest and up front from start to finish . Highly recommend this dealership front from start to finish . Highly recommend this dealership More

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Everything went smoothly everything was done they said they would . Got top dollar for my trade in!! they would . Got top dollar for my trade in!! More

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Disappointed. Gave them a second chance after they misinformed me about a car I was buying. Then I picked up the car they handed me the keys NO instructions. Here Gave them a second chance after they misinformed me about a car I was buying. Then I picked up the car they handed me the keys NO instructions. Here’s your car. Had and issue driving home had to go back. A mechanic came out for a ride with me. He was terrific. I don’t think I have ever felt so ignored? I handed them a check for the full amount of the vehicle and it was see you later. I have never gotten a follow up call. Absolutely nothing!!!! And I was still after the transaction having to send paperwork. Totally disorganized. The salesperson was not organized. I really love Jeep but this was beyond horrible. I would NEVER recommend this dealership. I can’t tell you how horrible I felt leaving there with a brand new car. I even called Jeep customer service and complained. I NEVER do that. This was awful. I am mad at myself for following through with the purchase. My lease was up and I needed to get a car so I sucked it up. But I must tell I am angry and disappointed that I did take the car. I really want someone in the company to understand this is not a good representation of your product. I am sorry to have to write this but buying a car is a HUGE investment for me. And they treated me like I was at the grocery store at. The self checkout. More

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I recently purchased a new Jeep Grand Cherokee from these fine folks at Bedford JDC. They were stellar. My lease was up on my previous GC and I needed to explore my options and was guided by a truly knowledg fine folks at Bedford JDC. They were stellar. My lease was up on my previous GC and I needed to explore my options and was guided by a truly knowledgeable sales rep (Mark) who helped me evaluate my choices. He was straightforward, concise and professional and as a consequence I am in a new car that is right for me. :-) More

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