Mark Camp
Mark Camp at Rowe Westbrook
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Mark Camp

General Manager

Rowe Westbrook

91 Main St
Westbrook, ME 04092

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13 Reviews
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13 Reviews

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13 Reviews of Mark Camp

June 11, 2024

Dealership Rating
Employee Rating

commerical service center had my truck for nearly half a year. lost my truck 3 times. wouldnt call me with updates and would literaly refuse to pick up for weeks at a time if i called. lied to me, promised More

by rowefordlyingbigots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Smith, Rich Haines

Jun 11, 2024

Rowe Westbrook responded

We are sorry that the service provided here at the dealership was not to your level of customer satisfaction. The Camp family takes ownership of issues that are brought to their attention. In review, there was a lot of miscommunication from all parties involved, and very poor comunication on our part. If we make mistakes, we own them. We do our best to make things right in a timely manner. I will have the management team review each of the issues and concerns that you have brought to our attention.

Jun 11, 2024

rowefordlyingbigots responded

if by saying miscommunication from all parties involved you mean me as well. You can miss me with that. How are you going to "own" up for these mistakes. is lying a mistake? is being a b i g o t a mistake? is theft a mistake? If your "owning" up to it then are you acknowledging youve got lying, theiving b i g o t in your employ and you continue to allow them to mistreat customers? Why continue to employ them with full knowledge of their wrong doings? Ill tell you why cause the culture of a company comes from the top down. I can only conclude that the camp family is proud to be a feral hive of b i g o t s who steal from their community that allows them to exist and do buisness. What will you do to mitigate this in the future? how will you compensate me? is charging people for work they never got an estimate on and never approved of an oopsie? is lying about covering it so i dont go elsewhere an oopsie? is my car not even running after paying u 4k an oopsie? seriously. what are you gonna do? oooo managers r gonna review it and find themselves not at fault. the 70 bajillion managers u got r literaly the problem.

September 18, 2021

Dealership Rating
Employee Rating

I reached out to Mark, as I was dissatisfied with the service department’s assessment of my situation/disabled vehicle (Wed 7/21 11a, “it’s in dispatch for this week but most likely won’t be looked at un More

by Nicknappi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dalponse, Jess Malone

June 29, 2019

Dealership Rating
Employee Rating

Jason Burns is a pleasure to work with! Jason Burns makes car buying easy! I test drove the Hyundai Kona and Tucson, we chatted about each and comparison of them too-I am now driving a new H More

by PamD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Valle, Jason Burns

November 26, 2018

Dealership Rating
Employee Rating

Dream come true Thank you Rowe. Thanks for friendly, helpful and professional atmosphere. Mr.J.Burns provide all what I expected from a salesman. Management team, . More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Burns , Ryan Goodwin

September 04, 2018

Dealership Rating
Employee Rating

A customer of almost 25 years! Truly caring staff who went above and beyond to provide SUPERIOR customer service! Professional yet so down to earth! Thank you - bought a 2018 Esc More

by Cathy A Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Blanchard, Kevin Callnan, Dave Spiller

December 23, 2017

Dealership Rating
Employee Rating

Thanks I had a service issue with my new car, however the sales team, general manager and owner accepted responsibility and gave me another car. Ultimately, More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Lerette, Leif O'Connell

November 03, 2017

Dealership Rating

2018 Hyundai Sonata Sport Overall pleasant experience. Beautiful facilities and good people. Will recommend Rowe to friends and neighbors. It was nice to reconnect with old nei More

by robertporell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Lerette, Leif O'Connell, Really Camp

September 17, 2016

Dealership Rating

Thanks from Bill and Val Scott WE HAD AN EXCELLENT EXPERIENCE WITH THE WESTBROOK ROWE DEALERSHIP. EVERYONE WAS COURTEOUS, PROFESSIONAL AND SENSITIVE TO OUR NEEDS. IT'S NOT EVERY DAY More

by bscotte8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Blanchard, Leif O'Connell

August 13, 2016

Dealership Rating

Great Service at Rowe Hyundai We went to check out a new Hyundai Santa Fe. We were greeted promptly by Jake Rush. I fell in love with the Santa Fe but it was a bit out of our price More

by keldavis_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Rush

July 07, 2016

Dealership Rating

Hyundai Sonata SE Great dealership. Great car. Great service. We love Rowe Hyundai in Westbrook. We are third new car repeat customers and have always had a great exper More

by kalmgltah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Valle , Kyle Collins

1

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