5 Reviews
Write a Review5 Reviews of Mark Burnett
May 29, 2019
Buying a used car We were looking for a good used car for our son and daughter. Mark was outstanding in helping us find and own the perfect used car for us. He followed We were looking for a good used car for our son and daughter. Mark was outstanding in helping us find and own the perfect used car for us. He followed up with Audi service to ensure that the car was thoroughly checked, got tyres replaced and had the car detailed. He also handled the paperwork, and helped us have a seamless process that took less than an hour to get ownership. Unlike other dealers, Mark went on our word (took our card information but didn't look for a down payment). Jade was great in helping us through the initial process as well More
Other Employees Tagged: Jade Atkins
February 19, 2018
exactly OPPOSITE of what you want So when you call at 12n and make an appointment for 2.30p, it may show somewhat that you have an idea of what you would like to experience in car buyi So when you call at 12n and make an appointment for 2.30p, it may show somewhat that you have an idea of what you would like to experience in car buying. (call the dealership, tell them the model you are interested in seeing, ask if they have it available after reviewing their web page, get it all set and agreed upon) I arrive, 2.30p just as I promised. Sales person was busy. Sent me to a WONDERFUL associate named Clara, she was great - but not what I wanted or arranged - someone with knowledge. Well they were busy, so I waited and waited. 2.30p became 3.10p, still waiting. Walked around their lot, still waiting. Clara was trying - nothing. So I decided to leave. Clara said, wait I want to speak with the General Sales Manager. Clara walks into Lauras' office, shares that I am leaving. What does Laura do? NOTHING!! Laura sits at her desk, rather than walk the 30 feet out to see me, potentially attribute it to "just one of those days . . . " Not even that, just sits there chatting with another person who is seated in her office. When you go to purchase a car, if you have any logic at all . . . you just want is a civil experience. Decent people who treat you with modest decency. Clara Williamson, yes - decent. Mark Burnett, no. Luaren Waldrop, no. At 3.25p after nearly an hour on the property, I am leaving the Audi of Princeton dealership, NEVER to return. This will be posted here, onto Google Reviews and onto the Audi of America web page. More
Other Employees Tagged: Lauren Waldrop , Clara Williamson
January 13, 2018
It was a pleasant experience. The sale was completed with minimal negotiations. The inventory was little low, May need to improve the inventory of q7. Nevertheless,, it was a very The sale was completed with minimal negotiations. The inventory was little low, May need to improve the inventory of q7. Nevertheless,, it was a very seamless process in leasing the car. More
Other Employees Tagged: Clara Williamson
December 13, 2017
Highly satisfied Clara was very sweet and helped setup an appointment to find us the car. Mark helped us with the car purchase, he was very honest and knowledgeable an Clara was very sweet and helped setup an appointment to find us the car. Mark helped us with the car purchase, he was very honest and knowledgeable and guided us thru the entire process. Finally after a lot of search and effort found us a car that we were going to be completely satisfied with. Mark and Ryan were very professional and respectful during the deal negotiation and made it a win-win for both the parties. Mark followed up post sale to make sure we were enjoying the car and offered help if we had any problems. Overall I am completely satisfied with the car buying experience. Kudos to the Audi Princeton team. More
Other Employees Tagged: Clara Williamson
September 08, 2017
Good customer service Mark and Clara were so professional and Courteous. Mark made the buying experience fun and went the extra mile to meet our needs. Clara was very dil Mark and Clara were so professional and Courteous. Mark made the buying experience fun and went the extra mile to meet our needs. Clara was very dilligent. More
Other Employees Tagged: Clara Williamson