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Mark Baker

Overview Reviews (1502) Inventory (671)

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Mark Baker

Mark Baker | Page 145

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

1,502 Reviews

Overview Reviews (1502) Inventory (671)

4.8

1,502 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1502 Reviews of Mark Baker

December 28, 2021

Dealership Rating

Employee Rating

Everyone is professional and friendly during the process. They make the car buying and service experience easy. They make the car buying and service experience easy. More

by SBCALDWELL14

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dustin Clark , Mark Hardin, Charles Poindexter, Harold Woody

Dec 28, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 28, 2021

Dealership Rating

Employee Rating

They are kind and very pleasant to work with. My appointment didn't transfer to the new company name. I had appointment and they got me in and out timely appointment didn't transfer to the new company name. I had appointment and they got me in and out timely More

by BUSDRIVER21

Verified Customer

Customer Service

Recommend Dealer

Yes

Dec 28, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

Dealership Rating

Employee Rating

No print out of the multi point inspectionAlso my auto No print out of the multi point inspection Also my auto trunk organizer was torn apart and my all over back seat and floor Which I reported to rep No print out of the multi point inspection Also my auto trunk organizer was torn apart and my all over back seat and floor Which I reported to rep with no one calling me back as to why/what happened. I have never had anyone destroy my things in my car previously! More

by JANEWILSON542

Verified Customer

Recommend Dealer

Dec 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention, Jane. We have included your information and feedback to our leadership team who will be contacting you directly to address any issues you may be experiencing. Thank you and have a wonderful day!

December 27, 2021

Dealership Rating

Employee Rating

Great service, always nice and knowlegeable. The service people are soooo nice. clean waiting area, bathroom and the hot chocolate is wonderful. people are soooo nice. clean waiting area, bathroom and the hot chocolate is wonderful. More

by JEEPIN1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

Dealership Rating

Employee Rating

Left the hood unlatched after safety inspection. Deflated all four tires to unsafe level in my opinion to get additional services Deflated all four tires to unsafe level in my opinion to get additional services More

by T.PIERPONT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Dec 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for providing us with feedback. In order for our service team to reach you successfully, please include your name, contact information, and nature of any concerns to social@southernteam.com. Hope to hear back from you soon.

December 21, 2021

Dealership Rating

Employee Rating

Always friendly and prompt. The waiting room is very comfortable with water and coffee complimentary. comfortable with water and coffee complimentary. More

by kwnkvn10282

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 22, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 21, 2021

Dealership Rating

Employee Rating

Received great service, everyone was very accommodating and very comfortable area to wait. Love having my car washed and very comfortable area to wait. Love having my car washed More

by plprice

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: The girl that works in service, I didnt get her name. She's great

Dec 21, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 20, 2021

Dealership Rating

Employee Rating

Amazing customer service!!! Trained professionals help with any questions or concerns!! Service is done in a timely manner!! with any questions or concerns!! Service is done in a timely manner!! More

by ANGELIESENAYCOLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 16, 2021

Dealership Rating

Employee Rating

Great people at service counter and nice waiting area. Love the complimentary car wash after service. Love the complimentary car wash after service. More

by HUMPHREYSC3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Dec 16, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 16, 2021

Dealership Rating

Employee Rating

Easy to schedule service.Great people at the service Easy to schedule service. Great people at the service counter. A good experience each time. Easy to schedule service. Great people at the service counter. A good experience each time. More

by AMJ7710

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 16, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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