Mark Baker | Page 143
Subaru Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
1,467 Reviews
Write a Review1467 Reviews of Mark Baker
November 24, 2021
It is a pleasure to have my car serviced by Southern Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my car is taken for its' "Check up". I had a question and your representative answered it immediately. Much appreciated. Always friendly service with a smile. I highly recommend Southern Team!! More
Other Employees Tagged: Rick Burke
November 24, 2021
The folks who work at the service desk are very nice, which is the only thing that saved this review from being a 1 star. I have called multiple (dozens of) times for two different issues in the last 2 m which is the only thing that saved this review from being a 1 star. I have called multiple (dozens of) times for two different issues in the last 2 months and been transferred to a phone that always goes to voice mail and I NEVER received a call back. Ever since Southern Team took over First Team I have lost all respect for this dealership. One lady who answer the phone to direct my call was very rude the last time I called xxxxxxxx about her job and how she had answered over a hundred phone calls already that morning. I’m at the point that I’m ready to sell my Subaru and get back into a Toyota. More
November 23, 2021
They are very pleasant to deal with! It’s nice to have snacks in the waiting room snacks in the waiting room More
Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody
November 18, 2021
I rely on your mechanics to tell me what my car needs. Unfortunately, they failed to do so and now my tires need replaced much sooner than they should. I needed a front end alignment to prevent this type Unfortunately, they failed to do so and now my tires need replaced much sooner than they should. I needed a front end alignment to prevent this type of wear on my tires amd not once did they suggest they align the front end. Three oil changed in a row they knew my tires needed a front end alignment and did not suggest so. More
November 18, 2021
I bought my Outback from First Team and they have done all the service on it. all the service on it. More
Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

