Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker | Page 143

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,467 Reviews
4.8

1,467 Reviews

Write a Review

1467 Reviews of Mark Baker

December 06, 2021

Dealership Rating
Employee Rating

Quick, efficient, kind, experienced. Honest, hardworking, dependable dealership that cares about the customer. Thank you! More

by CLOMAR
Recommend Dealer
Yes

Other Employees Tagged: Brennon Viele

Dec 06, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 30, 2021

Dealership Rating
Employee Rating

Work done in a timely manner. Good experiance. Will definitely return as needed. Definitely recommend. More

by WALTERS61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 24, 2021

Dealership Rating
Employee Rating

It is a pleasure to have my car serviced by Southern Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my More

by ADAMSFAMILY9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rick Burke

Nov 24, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 24, 2021

Dealership Rating
Employee Rating

The folks who work at the service desk are very nice, which is the only thing that saved this review from being a 1 star. I have called multiple (dozens of) times for two different issues in the last 2 m More

by CAT2249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 24, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for taking the time to provide us with feedback on your recent experience. We are very sorry to hear that you have not received the top-level customer service that we pride ourselves on and for that, we do apologize. We would like to continue to work with you to ensure you are completely satisfied with our services. We have already forwarded your feedback to the team for review but in order for us to be able to contact you, can you please include your name, contact information, and nature of any concerns to social@southernteam.com. Hope to hear from you soon.

November 23, 2021

Dealership Rating
Employee Rating

My experience is always very good when I take my vehicle in for service to be done. More

by N2COVEREDBRIDGES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 24, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 23, 2021

Dealership Rating
Employee Rating

They are very pleasant to deal with! It’s nice to have snacks in the waiting room More

by JASON.CRADDOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

Nov 24, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 22, 2021

Dealership Rating
Employee Rating

Thank u so muchDo so appreciate the car washAlways take Thank u so much Do so appreciate the car wash Always take me on the and expedite service. More

by NARALC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

Dealership Rating
Employee Rating

I rely on your mechanics to tell me what my car needs. Unfortunately, they failed to do so and now my tires need replaced much sooner than they should. I needed a front end alignment to prevent this type More

by LEEANNEASA
Customer Service
Quality Of Work
Recommend Dealer
No

November 18, 2021

Dealership Rating
Employee Rating

I bought my Outback from First Team and they have done all the service on it. More

by ANN.RILEY.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

Nov 18, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 12, 2021

Dealership Rating
Employee Rating

The service was quick and professional. The staff was professional and my car was washed and cleaned. More

by Sealuregb@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harold Woody

Nov 12, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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