Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker | Page 139

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,467 Reviews
4.8

1,467 Reviews

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1467 Reviews of Mark Baker

February 14, 2022

Dealership Rating
Employee Rating

I was very pleased with the quality of work on my Subaru Legacy The service was excellent. I was a satisfied customer More

by doverstreet79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 14, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 09, 2022

Dealership Rating
Employee Rating

This dealership provides the service contract for my Jeep Renegade. Awesome service, easy to deal with, so friendly. More

by SPROBST4417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 05, 2022

Dealership Rating
Employee Rating

Unfortunately, with this visit there was grease every where. I have never had that experience. I assume also that Subaru has quit the free car washes. More

by ginnyb4him
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (ginnyb4him). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@southernteam.com or responding directly to this review. Hope to hear back from you soon.

February 04, 2022

Dealership Rating
Employee Rating

Service great, staff courteous and friendly. On my third Subaru Forester. Always had good dealings with them. More

by BRWALKER2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt , Jason Garner, Sales

Feb 04, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Feb 04, 2022

BRWALKER2020 responded

Customer Service is great!

February 03, 2022

Dealership Rating
Employee Rating

Took much less time than expected. Fixed the things that could be repaired immediately and ordered the additional parts. More

by T Fraticelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 30, 2022

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Employee Rating

Service department was professional and clean. I appreciate the attention they gave to my car. More

by ewbraddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 28, 2022

Dealership Rating
Employee Rating

Service intake staff, Mark specifically, is fantastic. The only issue I have, and this occurs all the time, is the individuals servicing the vehicles adjust everything. The lights are taken off automatic, More

by Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your feedback, Greg. We will be happy to forward your contribution to our service leaders to better your experience for the future. Have a great day!

January 27, 2022

Dealership Rating
Employee Rating

They provide excellent service and complete it on time. Also been helpful in getting some warrante work done. More

by BCC97CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brennon Viele

Jan 27, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 27, 2022

Dealership Rating
Employee Rating

Your service Department is awesome keep up the great work! Clean Facility, friendly and people. Your sales could improve you need to treat them women the same as you do a woman and a man or just a man. More

by CLEAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

Jan 27, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 23, 2022

Dealership Rating
Employee Rating

Always have good visit very helpful and pleasant people very helpful i love the atmosphere More

by SHANTELLLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

Jan 24, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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