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Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker | Page 109

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,467 Reviews
4.8

1,467 Reviews

Write a Review

1467 Reviews of Mark Baker

January 10, 2023

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Employee Rating

We have purchased 3 Subaru vehicles (Crosstrek, Outback, and Forrester) from this dealership and have been very satisfied. Feels like a 4th one would be 1/2 price, just saying. More

by AGDANSTROM
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Recommend Dealer
Yes
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Jan 10, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 09, 2023

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This is my 3rd car with Southern Team. Love my Subarus & Southern Team! Great service department! More

by JDS351.JS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Johnson , Steve Waskey

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Jan 09, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 06, 2023

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They keep me informed about everything related with my auto during the repair process and if it needs additional repairs. More

by jforbes836
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Recommend Dealer
Yes
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Jan 06, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 05, 2023

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Service was great and quick. I traded the Rogue in for a 2023 Frontier right after the service, so I really didn't get to evaluate the process. More

by SALEMBILL
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Service Time
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Recommend Dealer
Yes
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Jan 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 05, 2023

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Easy process and faster than expected. Customer service is always solid and the waiting room is always clean and comfortable. More

by RILEYHMURTAGH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

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Jan 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 05, 2023

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Southern Team Subaru is THE BEST ! !! I love dealing with these guys !!!! Shout out to Mark Baker and Eric Horn !!!! More

by Wendy
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Workmanship
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Recommend Dealer
Yes
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Jan 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 04, 2023

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Before the change in name people were more friendly. Service takes longer, not sure why. More

by PILLPUSHER1013
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Recommend Dealer
No
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Jan 04, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 03, 2023

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I love this dealership! Always a clean waiting area including free water and coffee. Melissa is one of the best customer service representatives that I’ve ever had the pleas More

by ONELOSTSHEEP99
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Recommend Dealer
Yes

Other Employees Tagged: Brennon Viele

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Jan 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 31, 2022

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I have had my Volkswagen for 2 years and I always get excellent service. They are helpful and friendly. More

by CHILLYW117
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson

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Jan 02, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 29, 2022

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Employee Rating

The staff are friendly and helpful. We had been so pleased with the service on our previous vehicle purchased there that we returned for another new vehicle from Southern Team. More

by TIMLEE560
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norris Timmons

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Dec 29, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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