Mark Alvarez
Mark Alvarez at Arlington Toyota
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Mark Alvarez

Internal Service Manager

Arlington Toyota

10939 Atlantic Blvd
Jacksonville, FL 32225

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4.4
50 Reviews
4.4

50 Reviews

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50 Reviews of Mark Alvarez

February 24, 2024

Dealership Rating
Employee Rating

Good job very nice people in timely manner they do very good job and hopefully More

by Akhdar2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2023

Dealership Rating
Employee Rating

Express oil change took 3 hours with appointment, told I was waiting for truck. I was going to outside oil change places but decided to go back to the dealership for another try. I will not taking my truck More

by mdamon65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 18, 2023

Dealership Rating
Employee Rating

People that invited me for a free oil change and tire rotation for free because I am a VIP, told me would take from 90 to 130 minutes. It actually took about 190 minutes. Just give an honest estimate. So More

by dalebush6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 06, 2023

Dealership Rating
Employee Rating

Arlington Toyota always have great customer service and you do not wait long to receive help which is great. More

by Octavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2023

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Awesome service. Friendly fast and efficient they let you know where you are at in the process More

by ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2022

Dealership Rating
Employee Rating

They tell you one price then hit you up with hidden fees when it’s time to pay More

by Notahappycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 02, 2022

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Employee Rating

Sylvia is always a great help when I purchase here. I will alwa6s be a return customer. More

by hotti_chop
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Brummitt, Richard Reese

August 20, 2022

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Employee Rating

Overpriced oil change and they are not interested in saving the customer money. Really stupid strategy to bite someone once to never see them again vs fair and reasonable prices to attain satisfied, loy More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 20, 2022

Dealership Rating
Employee Rating

Only had service once but very pleased with it! Service people were very courteous and friendly More

by jeanstaser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 25, 2022

Dealership Rating
Employee Rating

Had my oil change at Arlingtion Toyota today. The technician left a pint of oil in the engine compartment and it ruptured my fan belt. The engine light came on and I returned the truck back to More

by jettyjim53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 28, 2022

jettyjim53 responded

Had my oil changed at Arlingtion Toyota today. The technician left a catch can of oil, (approximately 1 pint) in the engine compartment after he was finished. The pint of oil spewed oil in my engine compartment and ruptured the fan belt. I didn’t realize what happened until the check engine light came on. Returned the truck back to Arlingtion Toyota for repairs.

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