Marissa Williams
Marissa Williams at Executive Jeep
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Marissa Williams

service Advisor

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Marissa Williams

October 31, 2024

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Employee Rating

I was supposed to get free oil changes. I sent my husband to get the oil change and was charged here not heard from anyone about this issue even though I spoke to you yesterday More

by CFASULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2024

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've got the whole story.

October 14, 2024

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They were very kind and professional and prompt in the assessment and keeping me informed about what was going on. More

by gsrohleder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

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Employee Rating

Marissa explained things well, and arranged my second longer appointment after the first service, complete with rides to and from my work during the day, on short notice. Maria is a fine driver. More

by SHADLE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot

Oct 10, 2024

Executive Jeep responded

Thank you! Marissa and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

October 08, 2024

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Very great customer service I highly recommend Always a great experience Really great people. Thanks More

by mheriberto94
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 09, 2024

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2024

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Executive Jeep completed an excellent service to my vehicle and I would recommend this dealership service department. More

by kimberlyss
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 09, 2024

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

October 02, 2024

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Employee Rating

Always professional and goes above and beyond especially during challenging times like your systems being compromised. We can only learn hopefully do all that we can., More

by janiepinho
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

September 22, 2024

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Employee Rating

Brought my car for a door lock issue that took me calling in after a week to check on part status. Part was in 3 days but they didnt have a correct number on file which I thought it was corrected at my oil c More

by Ksavalli
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler J. Leopizzo , Kemar Campbell

Sep 26, 2024

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 21, 2024

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Employee Rating

There haven’t been many visits back to the dealership after the initial purchase but the visits that did occur were pleasant. I was greeted warmly. Service was thorough and quick. More

by KARENANN757
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2024

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Employee Rating

Always a great experience and super friendly staff. If you're looking for a new or used vehicle I strong recommend Executive Jeep. More

by houle520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

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