Marissa Williams
Marissa Williams at Executive Jeep
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Marissa Williams

service Advisor

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.2
13 Reviews
4.2

13 Reviews

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13 Reviews of Marissa Williams

April 15, 2025

Dealership Rating
Employee Rating

I use the service center for my basic maintenance on my 2021 JLU. I’m very happy with the service. More

by aneill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 15, 2025

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

March 21, 2025

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Employee Rating

i find the women friendlier and more customer service oriented then the men in the More

by TRACYCROWLEY
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2025

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, Tracy, and we hope to see you again!

March 02, 2025

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Great service at the dealer. No problem after I pick up my car at the dealer More

by CORIANO_RAMON
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2025

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

January 31, 2025

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At first they pay attention, but then they become completely indifferent. No answers, long delays. More

by Clarice/janette
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 05, 2025

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 31, 2024

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Employee Rating

I was supposed to get free oil changes. I sent my husband to get the oil change and was charged here not heard from anyone about this issue even though I spoke to you yesterday More

by CFASULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2024

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've got the whole story.

October 14, 2024

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They were very kind and professional and prompt in the assessment and keeping me informed about what was going on. More

by gsrohleder
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 15, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

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Employee Rating

Marissa explained things well, and arranged my second longer appointment after the first service, complete with rides to and from my work during the day, on short notice. Maria is a fine driver. More

by SHADLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot

Oct 10, 2024

Executive Jeep responded

Thank you! Marissa and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

October 08, 2024

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Employee Rating

Very great customer service I highly recommend Always a great experience Really great people. Thanks More

by mheriberto94
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2024

Dealership Rating
Employee Rating

Executive Jeep completed an excellent service to my vehicle and I would recommend this dealership service department. More

by kimberlyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

October 02, 2024

Dealership Rating
Employee Rating

Always professional and goes above and beyond especially during challenging times like your systems being compromised. We can only learn hopefully do all that we can., More

by janiepinho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

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