Marisa Bekoscke
Marisa Bekoscke at Metro Lexus
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Marisa Bekoscke

Lead Service/Valet Coordinator

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
31 Reviews

My name is Marisa! I've been here at Metro Lexus for over 11 years. You may remember me from when I served handcrafted lattes and cappuccinos in the Metro Lexus lounge or, in more recent years, as your Service Coordinator! What I'm always here to do is to ensure YOU experience amazing!

Dealership Experience

11 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Specialties & Trainings

Lexus Master Certified

Employee Video

5.0

31 Reviews

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31 Reviews of Marisa Bekoscke

August 16, 2024

Dealership Rating
Employee Rating

I appreciate how nice the valet people were and timely they were when picking my up and returning my car, I also like they where very informative on what was done to my car. It has always been a pleas More

by Sanitybell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Metro Lexus responded

Thank you for sharing your positive experience! We're glad to hear our valet team and service staff at Metro Lexus provided timely and informative assistance. We appreciate your continued support!

May 01, 2024

Dealership Rating
Employee Rating

My wife and I wanted to recognize Marisa for providing us outstanding customer service. She assisted us with setting up a scheduled maintenance for our GX. Also, she answered our questions regarding covera More

by Drewy888
Recommend Dealer
Yes

Other Employees Tagged: Pete Spacagna , Jannelle Giacomo

May 01, 2024

Metro Lexus responded

We're so glad to know that Marisa provided you with outstanding service at Metro Lexus. It's our goal to make every client feel valued and well-informed about their vehicle maintenance. Thanks for taking the time to share your experience!

February 24, 2024

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Allison and Metro Lexus have been great every step of the way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their p More

by Evan.Burton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Metro Lexus responded

Evan, we're delighted to know that Allison and our team at Metro Lexus made your car buying experience a great one. We appreciate the future recommendations! Enjoy your new ride!

February 13, 2024

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Great service always. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. More

by michelemeriwether
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Metro Lexus responded

Michele, we're so glad to know you've consistently had great experiences with our technicians and customer service at Metro Lexus. Thanks for your kind words!

January 26, 2024

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Fantastic service , checked every thing like brakes. alignment, tire ware , changed oil , cleaned car inside, advised me about scratches on my mirrors from the car wash. More

by tedcwachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller

Jan 26, 2024

Metro Lexus responded

Thanks for putting your trust in the team at Metro Lexus to ensure your vehicle is in prime condition! Here's to a smooth, safe ride - take care!

December 31, 2023

Dealership Rating
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Tori gave me such personal attention. She really went above and beyond even bringing my paperwork to me direct. Metro Lexus made me feel like I was family. The ease of trading in, caring More

by bethelleslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Peter Mapp, Andrew Cross, Tori Grinzinger , Micah Manus, Sara K in finance

Jan 02, 2024

Metro Lexus responded

It's wonderful to know that Tori and the Metro Lexus team made your trade-in experience so personal and easy. We appreciate you choosing us for your automotive needs! Looking forward to seeing you at service time or when you're ready for a new ride.

November 07, 2023

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Employee Rating

Very responsive to Sales, Service, Tech Support, Loaner Needs and Answering of many questions as well as Additional Tech "Sessions" More

by ssmithgbu
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Nov 07, 2023

Metro Lexus responded

We're glad to know that our team at Metro Lexus was able to provide you with the responsive service and support you needed. Thanks for sharing your experience, we appreciate it!

June 15, 2023

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Metro Lexus went out of their way to make sure my experience was absolutely stellar. Angelique was more than a person selling a car, she was completely honest, understanding and professional. The bes More

by hdr1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Pete Spacagna, Jeff Miller , Angelique Giavonette-Johnson

Jun 15, 2023

Metro Lexus responded

We're so glad to hear that Angelique and the team at Metro Lexus provided you with a stellar experience! Your kind words mean a lot to us, and we appreciate your trust in our dealership. We look forward to assisting you with your future vehicle purchases. Take care!

April 18, 2023

Dealership Rating
Employee Rating

This is my 3rd purchase from Metro Lexus. Ryan Yee & the Rest of their Staff are top notch. I highly recommend Metro Lexus More

by mkmanko13
Recommend Dealer
Yes
Apr 19, 2023

Metro Lexus responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Ryan and the rest of our team provided you with top-notch service during your third purchase experience. We appreciate your recommendation and look forward to working with you again at Metro Lexus!

March 02, 2023

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Employee Rating

My experience was exceptional. Service was excellent. Everyone I spoke to spoke with was helpful and very professional. I wouldn't buy a car anywhere else. More

by marilynikravitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: greg

Mar 02, 2023

Metro Lexus responded

Feedback like this makes our day! Thank you for your confidence in Metro Lexus, and for your loyal business. We are thankful to have you as a customer, Marilyn!

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