Mario Ramirez
Mario Ramirez at Transwest Ford
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Mario Ramirez

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
45 Reviews

Dealership Experience

1 yr, 4 mos

Languages Spoken

Spanish Spanish

4.8

45 Reviews

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45 Reviews of Mario Ramirez

February 04, 2025

Dealership Rating
Employee Rating

Professional service in a timely manner at a fair price. Employees are courteous and efficient. More

by KEN.OWENS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

I normally do not like to do surveys as I have done many in the past. I was happy with all involved and the car service. The car wash was great too! More

by Shirleynmike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Breanna Craig

January 16, 2025

Dealership Rating
Employee Rating

Bree does an exceptional job. Always friendly and provides wonderful customer care. Thank you Bree. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Breanna Craig

Jan 21, 2025

Transwest Ford responded

Thank you for your 5-star review, none23. We will pass along your kind compliments to our service team. We strive to provide a great customer experience every time. Thank you for your business. Travel safely. Transwest Ford

January 10, 2025

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Employee Rating

They worked on adjusting my Ford pass after it messed up They were great to work with. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Transwest Ford responded

Thank you for your 5-star review, none23! We are proud of our team and their dedication to customers like you. We appreciate your business and hope to be your choice for sales, parts, and service for years to come! Transwest Ford

January 10, 2025

Dealership Rating
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Had to reschedule my appointment and they got me in a day early. Was quickly done while I went to a different appointment and waiting for ne when I got back. Super friendly and professional. More

by SUNSHINE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Breanna Craig

Jan 15, 2025

Transwest Ford responded

Sunshine, thank you so much for taking the time to spread the word about our great team! We're so glad we could help you out and get you back on the road! We appreciate your business and look forward to working with you in the future! Sincerely, The Transwest Team

January 07, 2025

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Very very accommodating, great service always. Personnel is outstanding. Mario went above board to make sure my certificate was honored, even after it was overdue. More

by Bushnellj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Transwest Ford responded

Glad we could help, Bushnellj52. We're pretty proud of Mario and the rest of our well-trained team! Thanks for sharing your experience. Transwest Ford

December 31, 2024

Dealership Rating
Employee Rating

The guys at Transwest’s Quick Lane Service are AMAZING! I have never been here before and don’t have a Ford. My car is elderly and needs some TLC, but everyone was so kind to me and my car. I feel all my c More

by Valkryja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Transwest Ford responded

Thanks for the compliments, Valkryja. We want you to make your service experience as fast and comfortable as we can, so you can get back out on the road! We wish you safe travels. Sincerely, The Transwest Team

December 21, 2024

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Employee Rating

Mario was amazing and he had all the parts ordered ahead of time and stayed in contact with me while she was getting worked on! Much appreciated Thank you!! More

by Susiechapstick
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Breanna Craig

Dec 23, 2024

Transwest Ford responded

Thank you for taking the time to give us a great review, Susiechapstick! We're glad we could help out and get you on to your destination (and many more to come!) We appreciate your business! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 19, 2024

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Employee Rating

Overly pleased and was pleased with pricing and how everything was explained on what needed to get done More

by Dave
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Breanna Craig

Dec 23, 2024

Transwest Ford responded

Thank you for the wonderful review, Dave. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 15, 2024

Dealership Rating
Employee Rating

I sure do appreciate it. They did an eclipse job on fixing my car at the last spur of the moment. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Transwest Ford responded

Thanks for the great review, none23! It's our goal to always work to get you back on the road faster, glad we could help! We look forward to a long relationship with you and all your vehicles! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

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