Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mario Ramirez
Mario Ramirez at Transwest Ford
Refer Me

Mario Ramirez

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

Contact Me
4.7
39 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

Spanish Spanish

4.7

39 Reviews

Write a Review

39 Reviews of Mario Ramirez

December 31, 2024

Dealership Rating
Employee Rating

The guys at Transwest’s Quick Lane Service are AMAZING! I have never been here before and don’t have a Ford. My car is elderly and needs some TLC, but everyone was so kind to me and my car. I feel all my c More

by Valkryja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

December 21, 2024

Dealership Rating
Employee Rating

Mario was amazing and he had all the parts ordered ahead of time and stayed in contact with me while she was getting worked on! Much appreciated Thank you!! More

by Susiechapstick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Breanna Craig

Report | Print
Dec 23, 2024

Transwest Ford responded

Thank you for taking the time to give us a great review, Susiechapstick! We're glad we could help out and get you on to your destination (and many more to come!) We appreciate your business! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 19, 2024

Dealership Rating
Employee Rating

Overly pleased and was pleased with pricing and how everything was explained on what needed to get done More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Breanna Craig

Report | Print
Dec 23, 2024

Transwest Ford responded

Thank you for the wonderful review, Dave. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 15, 2024

Dealership Rating
Employee Rating

Mislead us about the total of the cost of repairs. Was significantly higher than what was quoted. More

by non
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 27, 2024

Transwest Ford responded

non, I’m sorry to hear about your poor experience with our location. We want to address your concerns but will need additional information. We did not meet your expectations and as a manager here I would be happy to get involved and help you. Here is my contact information. Please call me at your convenience. David Dillon | Service Manager | Transwest Ford Office: (308) 256-0333 | Email: david.dillon@transwest.com

December 15, 2024

Dealership Rating
Employee Rating

I sure do appreciate it. They did an eclipse job on fixing my car at the last spur of the moment. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 23, 2024

Transwest Ford responded

Thanks for the great review, none23! It's our goal to always work to get you back on the road faster, glad we could help! We look forward to a long relationship with you and all your vehicles! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 14, 2024

Dealership Rating
Employee Rating

Has been helpful so far. Trust them with our service and staff is very helpful More

by RLEAHY442000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Breanna Craig

Report | Print
Dec 23, 2024

Transwest Ford responded

Thank you for the wonderful review, Rleahy442000. It's our goal to keep our team at the forefront of knowledge to help provide customers like you with the information you need to make decisions on your vehicle repair. Thanks for the kudos! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 11, 2024

Dealership Rating
Employee Rating

Mario provided exceptional customer service in a timely manner. He was very knowledgeable and kept me up to date on the process. Great Job!! More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 13, 2024

Transwest Ford responded

Thank you so much for your review, Amber. We appreciate you giving such a sincere review of our GMC dealership. We aim to give you a great experience every time. We look forward to working with you again soon! Sincerely, The Transwest Team

December 11, 2024

Dealership Rating
Employee Rating

Customer service excellent! Can always depend on this staff in Scottsbluff. We recommend them to all our friends. More

by DREILINGFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Sunshine Eisenbarth , Michelle Lapp

Report | Print
Dec 13, 2024

Transwest Ford responded

Thank you for taking the time to leave us a review, Dreilingfam. We appreciate you sharing your story and for choosing Transwest for your transportation needs. Thanks for all those referrals too! Transwest Ford

December 08, 2024

Dealership Rating
Employee Rating

They got us right in, the work was done to our satisfaction, text messages to keep us updated on progress. Car was cleaned beautifully before returning it. More

by everart2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Breanna Craig

Report | Print
Dec 10, 2024

Transwest Ford responded

We are so glad to have been able to serve you, everart2003. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

December 07, 2024

Dealership Rating
Employee Rating

Dealership did well. The work was not done in a rush. Techs took their time. More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Breanna Craig

Report | Print
Dec 10, 2024

Transwest Ford responded

Hi none23, thank you so much for taking the time to share your praises and leave us a 5-star rating! Thanks for sharing your compliments for our service department. We appreciate you and your business and are looking forward to working with you in the future! Transwest Ford

1
2
...
4

Dealership Inventory (114 Vehicles)

used 2023 Ram 1500 car, priced at $51,999
2023 Ram 1500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$51,999
View Details
new 2025 Ford Escape car, priced at $37,984
2025 Ford Escape
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
$37,984
View Details
new 2025 Ford Escape car, priced at $33,609
2025 Ford Escape
new
Oxford White exterior
Automatic
All-wheel Drive
$33,609
View Details
new 2025 Ford Escape car, priced at $33,609
2025 Ford Escape
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
$33,609
View Details
used 2024 Ford Edge car, priced at $34,999
2024 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
$34,999
View Details
used 2024 GMC Terrain car, priced at $27,599
2024 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
$27,599
View Details
View All Inventory