Mario Paniagua | Page 3

This dealership provides great customer service. The sales man Mario was very knowledgeable with the vehicle. The sales man Mario was very knowledgeable with the vehicle. More

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This dealership is top of the line. The inventory is always good and the customer services is great. The inventory is always good and the customer services is great. More

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Very impressed on how clean and presentable the dealership looks. Would come back just for that. dealership looks. Would come back just for that. More

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Excellent service and my salesman was easy to deal with. Honesty and integrity define Big Star Cadillac. Honesty and integrity define Big Star Cadillac. More

by gregvboyd Verified Customer Verified Customer

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Mario was honest and did his best to answer my questions. He wasn’t pushy and I trusted him to help me find the best car for my budget. Nice dealership too. He wasn’t pushy and I trusted him to help me find the best car for my budget. Nice dealership too. More

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There always willing to assist their customers and are professional and efficient. I've been able to get all my issues addressed. professional and efficient. I've been able to get all my issues addressed. More

by shanno0320 Verified Customer Verified Customer

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I brought in new Cadillac for pin stripping. Work performed on time and very quickly. Work performed on time and very quickly. More

by rsegers Verified Customer Verified Customer

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I don’t even know where to start! Big Star Cadillac gave out the best customer service experience we’ve ever received from a dealership. We were greeted immediately and not only did w Big Star Cadillac gave out the best customer service experience we’ve ever received from a dealership. We were greeted immediately and not only did we have an extremely quick wait time for our vehicles appraisal, we were treated so kindly and shown a breakdown of our numbers right away.Our kiddos even got special attention and snacks during our wait from a fully stocked, clean, & organized snack bar. There was even drinks for us adults. Our sales associate Mario did absolutely everything he could to get us into our current vehicle at a price that was not only fair but better than we expected to receive. I mean as far as speaking to multiple managers and members of his team addressing our concerns and answering our questions. He also gave my husband and I his personal number and responded quickly even after hours. I genuinely felt that we were taken care of in a way that goes beyond what you’d expect to from a car dealership. All of our accommodations were met and Mario seriously went above and beyond helping us upgrade our family vehicle! 10/10 would recommend Big Star Cadillac to family and friends. More

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Great Experience! Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professi Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professional. Thank you Mike Pierce! More

by Esingleton Verified Customer Verified Customer

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Mario was the realest guy, super honest and easy going. He made my experience so easy. As a salesman myself I must admit I look for the “scummy” salesman tactics.. and Mario did not exhibit any of them. Gr He made my experience so easy. As a salesman myself I must admit I look for the “scummy” salesman tactics.. and Mario did not exhibit any of them. Great guy and great experience. Couldn’t recommend anyone better! More

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