Mario Otero

Came in with the check engine light on and they were able to determine exactly what the issue was and resolve it. Also there was a recall in for my model that they went ahead and took care of as well to determine exactly what the issue was and resolve it. Also there was a recall in for my model that they went ahead and took care of as well More

by acclu06_pma Verified Customer Verified Customer

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I have not used this Service Center. I received an email telling me that the service on my vehicle had been completed. Given that I had not had service on my vehicle and that the vehicle I received an email telling me that the service on my vehicle had been completed. Given that I had not had service on my vehicle and that the vehicle was in possession I twice called the dealership to find out was going on. When the dealership failed to return both of my phone calls I drove to the dealership to find out what was going on and was told that the email was referring to the "pre delivery" inspection that was done prior to my purchasing the vehicle over two weeks prior. Now I'm being asked to rate the service that I never requested???? I'm starting to get a very bad feeling about Brandon Hyundai and my entire purchase. More

by ctackett1958 Verified Customer Verified Customer

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The staff was ver professional the sale associate listen to what I wanted and the made their suggestion to what I wanted and the made their suggestion More

by princessdiamc Verified Customer Verified Customer

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Everything was perfect. I can't complain the service was great. I really appreciated Donnie. I can't complain the service was great. I really appreciated Donnie. More

by mrfortune365 Verified Customer Verified Customer

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Mario listened to what I had to say about my vehicle when I came in for my oil change appointment. I explained about the check oil light coming on 14 days after it has been reset since I purchased it. Also t I came in for my oil change appointment. I explained about the check oil light coming on 14 days after it has been reset since I purchased it. Also told him that may map did not come up on my screen when I tapped it. While in the waiting lounge he came in to let me know he had found a recall on my vehicle radio component and asked if I would have time for it to be taken care of while I was there. Lucky for me Mario was on the ball and found the recall because I had not received any info on it at all. This is only the 2nd time someone has listened to me about what was going on with my vehicle. I have been in to have the oil change light reset 5 times not counting when the oil was changed. Mario said he had fixed that problem I'm keeping my fingers crossed because 14 days has not passed since he reset it. More

by chefcheryl25 Verified Customer Verified Customer

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The work was done correctly, but I arrived at 9 and left at 3:15. I had a 45k service and the wiper recall to do. I was told 2-3 hours and it was 6. Also my car was done for an hour before I went looking fo at 3:15. I had a 45k service and the wiper recall to do. I was told 2-3 hours and it was 6. Also my car was done for an hour before I went looking for an update and another service advisor helped me. More

by kellymolloy Verified Customer Verified Customer

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The customer service from my service advisor was A1 I really have no complaints there , and I did not have to wait all day for my vehicle . The experience was great and I'm sure if I have any other issue really have no complaints there , and I did not have to wait all day for my vehicle . The experience was great and I'm sure if I have any other issues with my car I will certainly be back . Just an overall fantastic job .!! More

by Geraldb813 Verified Customer Verified Customer

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Excellent service from start to finish. I didn't have to wait 2 hours for an oil change. Great job I didn't have to wait 2 hours for an oil change. Great job More

by IDY2122 Verified Customer Verified Customer

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I was happy that their effectiveness in time was exceptional. The only time was when the report and evaluation on my vehicle was not an agreement. The one who tested my car didn't have me present so exceptional. The only time was when the report and evaluation on my vehicle was not an agreement. The one who tested my car didn't have me present so we could not agree that he could not see my concern in acceleration. More

by night driver Verified Customer Verified Customer

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Everything was done quickly and efficiently, with a smile and I even got my car washed too. Happy owner here. and I even got my car washed too. Happy owner here. More

by nannien1973 Verified Customer Verified Customer

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