Mario Guglielmelli

professional in all aspects of repair of our 330i Completed work in promised time. good to return in future Completed work in promised time. good to return in future More

by SAMASHENOFSKY Verified Customer Verified Customer

Report | Print

Got another an incredibly disappointing experiencecar service on Santa Monica dealership. Hopefully someone pay attention and get them down. service on Santa Monica dealership. Hopefully someone pay attention and get them down. More

by amirreza.abedi Verified Customer Verified Customer

Report | Print

Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More

by ANGELAMARIACOSTELLO Verified Customer Verified Customer

Report | Print

excellent customer service from all staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff More

by DYNAGUY Verified Customer Verified Customer

Report | Print

As a previous employee I know that SMBMW is always trying to improve in sales and customer service. I've always gotten great service from all departments. to improve in sales and customer service. I've always gotten great service from all departments. More

Report | Print

What started as a maintenance turned into a complicated service. I couldn't ask for a better experience from all involved. service. I couldn't ask for a better experience from all involved. More

by SPEC91423 Verified Customer Verified Customer

Report | Print

We were Lucky they have the tire we needed in stock. But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though w But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though we’d asked them not to and explained we were in a bit of a rush and then when I tested the pressure they had adjusted the pressure to its back on any of the tires so the tire I just spent $800 purchasing and having installed significantly too low. There wasn’t so much as a. I’m sorry we were so careless when we returned and asked them to please inspect their work , I wouldn’t recommend that dealership to anyone More

by BENJAMIN.GRAVLEY Verified Customer Verified Customer

Report | Print

No no no no no no no no no no no no no no. No no No no More

by JONPOLL Verified Customer Verified Customer

Report | Print

great service, clean and prompt. very little wait time and the car was ready on time. very little wait time and the car was ready on time. More

by jsykesnyc Verified Customer Verified Customer

Report | Print

People over here are very nice and helpful, clean and good looking dealership, thank you guys good looking dealership, thank you guys More

by patrick.honarchian Verified Customer Verified Customer

Report | Print