Mario Guglielmelli

The dealership was efficient and welcoming. Very impressed that when the learned we were victims of the LA wildfires, they provided a discounted service plan, which was extremely kind of the d Very impressed that when the learned we were victims of the LA wildfires, they provided a discounted service plan, which was extremely kind of the dealership! More

by scanup0 Verified Customer Verified Customer

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Chris Meyers and his team have provided exceptional customer service since my first visit in 2009. Thank you for always going above and beyond! customer service since my first visit in 2009. Thank you for always going above and beyond! More

by sppaula22 Verified Customer Verified Customer

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one word is enough EXCELLENT service. They arranged round trip Uber transportation . Very efficient and comfortable. I am really pleased with their service. They arranged round trip Uber transportation . Very efficient and comfortable. I am really pleased with their service. More

by samsamifamilydr Verified Customer Verified Customer

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Service rep took care of my problem in minutes with a curtsey and a smile. curtsey and a smile. More

by kate.cole Verified Customer Verified Customer

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professional in all aspects of repair of our 330i Completed work in promised time. good to return in future Completed work in promised time. good to return in future More

by SAMASHENOFSKY Verified Customer Verified Customer

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Got another an incredibly disappointing experiencecar service on Santa Monica dealership. Hopefully someone pay attention and get them down. service on Santa Monica dealership. Hopefully someone pay attention and get them down. More

by amirreza.abedi Verified Customer Verified Customer

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Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More

by ANGELAMARIACOSTELLO Verified Customer Verified Customer

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excellent customer service from all staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff More

by DYNAGUY Verified Customer Verified Customer

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What started as a maintenance turned into a complicated service. I couldn't ask for a better experience from all involved. service. I couldn't ask for a better experience from all involved. More

by SPEC91423 Verified Customer Verified Customer

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We were Lucky they have the tire we needed in stock. But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though w But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though we’d asked them not to and explained we were in a bit of a rush and then when I tested the pressure they had adjusted the pressure to its back on any of the tires so the tire I just spent $800 purchasing and having installed significantly too low. There wasn’t so much as a. I’m sorry we were so careless when we returned and asked them to please inspect their work , I wouldn’t recommend that dealership to anyone More

by BENJAMIN.GRAVLEY Verified Customer Verified Customer

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