Mario Fuentes
Mario Fuentes at Truck City Ford

Mario Fuentes | Page 2

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
5.0
310 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

310 Reviews

Write a Review

310 Reviews of Mario Fuentes

October 07, 2024

Dealership Rating
Employee Rating

Just commendable service as always from the Family at LJF and Truck City service department. On time, done right and as promised for less than quoted too! Thanks to all the techs and TSA Matthew Bailey. More

by lennyrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 03, 2024

Dealership Rating
Employee Rating

This dealership family works so well together to create a welcoming environment that listens and values their customers! I highly recommend them!!! More

by MRSSILVA97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Salinas, Adrian Bruce , Andy McCreadie, Stephen Polasek, Charles, Finance

August 26, 2024

Dealership Rating
Employee Rating

Mario F. , our service advisor was outstanding. We drive from out of town to have our vehicles serviced by him. He is the only one we trust. We can always c More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 26, 2024

Dealership Rating
Employee Rating

When I bought my truck I also bought a service plan. And then every time that I had something wrong they would say oh that's not covered. That's very frustrating. But Lief Johnson Ford Truck City replac More

by hoddebilly54
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

I’ve been coming to TCF since 2016 and since have bought a 2018 f-250 the service center is the best there is to use and Mario Fuentes & “Doc” Rodgers nerve up sell unneeded service. In this day and age tha More

by Ontheriverguides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

April 06, 2023

Dealership Rating
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The service advisor provided fast and reliable service when providing the routine services on my f-150. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Santiago

Apr 07, 2023

Truck City Ford responded

Chris, thanks for your review today for your recent service visit. Daniel works hard for the customerj, and keeps everyone informed along the way. We appreciate your time, and your business.

April 05, 2023

Dealership Rating
Employee Rating

Great job on the diagnosis and the repair. No problems with my vehicle. The cost of the repairs was consistent with other shops. More

by UMP891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

April 05, 2023

Dealership Rating
Employee Rating

Truck City Ford has been amazing with me and the service on my Bronco. From placing the order, to oil changes in service, they’re awesome!! More

by PROSPERPROPS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan, Stephen Polasek

April 04, 2023

Dealership Rating
Employee Rating

Mike Rogers was wonderful. He helped me get everything I needed (oil change, my drivers window was not working right and recall work). When they were rotating my tires they fo More

by TLSUTHERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

April 02, 2023

Dealership Rating
Employee Rating

Great customer service so far. Mario was excellent it getting me serviced in a timely manner. I call to let them know my schedual and they always fit me in. Thanks More

by REBELOBSESSION1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Truck City Ford responded

To say it short and sweet, you were working with the "cream of the crop" from our Service Group. We have a reputation of being the best in the state, and Mario exemplifies that spirit. Thanks for your time and your business.

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