Marilyn McPhail
Marilyn McPhail at Ed Morse Cadillac Tampa
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Marilyn McPhail

Sales & Leasing Consultant

Ed Morse Cadillac Tampa

101 East Fletcher Avenue
Tampa, FL 33612

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5.0
18 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

1 yr, 10 mos

Languages Spoken

Spanish Spanish

5.0

18 Reviews

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18 Reviews of Marilyn McPhail

May 29, 2024

Dealership Rating
Employee Rating

I took my 2021 Escalade in for a serviced and left in a 2023 Sports Platinum. Vanesia Blake and Marilyn McPhail were simple amazing. They were both very personable, helpful and willing to assist with getti More

by bawofford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Alves , VANESIA BLAKE

May 30, 2024

Ed Morse Cadillac Tampa responded

We're thrilled to hear about your positive experience with the team at Ed Morse Cadillac Tampa! We look forward to serving you again in the future! Ed Morse Corporate Offices

May 08, 2024

Dealership Rating
Employee Rating

Marilyn did a great job of getting us in and out without the typical up sell that I have experienced at other dealerships. Easy and efficient process from start to finish. More

by cmpflueger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Ed Morse Cadillac Tampa responded

We're so happy to hear that! We appreciate your feedback and thank you for choosing us here at Ed Morse Cadillac Tampa! Ed Morse Corporate Offices

May 06, 2024

Dealership Rating
Employee Rating

Marilyn McPhail was an awesome salesperson. Sure was attentive to my wants and needs in a vehicle and was not at all pushy. She was very knowledgeable and helped me tremendously in my final dec More

by Aurtrvr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wayne Sanderson, Philip Schultz

May 10, 2024

Ed Morse Cadillac Tampa responded

We're so happy to hear that! We appreciate your feedback and thank you for choosing us here at Ed Morse Cadillac Tampa! Ed Morse Corporate Offices

November 06, 2023

Dealership Rating
Employee Rating

Marilyn was our sales rep. She was friendly yet very professional. We loved the help and decision making she helped us with. The manager was also very helpful. Over all our buy More

by kjgraves2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Pena

Nov 07, 2023

Ed Morse Cadillac Tampa responded

We are pleased to hear of your great experience with Marilyn! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

January 21, 2023

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Employee Rating

Marilyn and the staff were great at Ed Morse. They were helpful and very friendly. More

by AHill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lam Nguyen

Jan 23, 2023

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Marilyn! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

December 17, 2022

Dealership Rating
Employee Rating

My bright, knowledgeable, wonderful, thoughtful salesman, Andy MARRERO who is the partner with another wonderful sales lady named MARILYN McPHAIL who was away on leave. Today went smooth as silk without any More

by highhope2911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Marrero, George Rodriguez

Dec 19, 2022

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

November 30, 2022

Dealership Rating
Employee Rating

Estoy muy agradecido de la attention de Marilyn y Andy de le dept de ventas y Ronald de el dept de Servicio. Ellos me ayudaron y ahora estoy muy feliz con mi nuevo XT6 More

by valdesh9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Marrero, Ronald Cabrera

Nov 30, 2022

Ed Morse Cadillac Tampa responded

¡Nos complace saber de su gran experiencia con Marilyn, Andy y Ronald! Gracias por tomarse el tiempo para compartirlo con nosotros. Oficinas corporativas de Ed Morse

November 29, 2022

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Employee Rating

Marilyn and George are amazing! ! The whole car buying process can be a little stressful but they made me feel very at ease throughout the whole process. More

by Mommabear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George

Nov 30, 2022

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Marilyn and George! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

May 23, 2022

Dealership Rating
Employee Rating

We had the best experience from the moment we called to the minute we walked out with our gorgeous vehicle. Everyone was so friendly and personable. Best part is we did not feel pushed into anything! Defi More

by Doreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Marrero

May 23, 2022

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Office

January 17, 2022

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Employee Rating

Spoke with Katrina today ( 1-17-2022 ) and she tried to charge me $30K OVER MSRP for a vehicle. Please save yourselves a lot of money and go elsewheres. Katrina and her crew at Ed Morse Cadillac of Tampa a More

by rchrusz
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edward Trujillo, Mike Devine , Chris Cutting, Jean Papy, Nick Roberts, Edwin Salabarria, Christian Smith, Serenity Smith, Tristan Tucker

Jan 18, 2022

Ed Morse Cadillac Tampa responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Sales Manager, Christian Smith, via email at ChristianSmith@edmorse.com to discuss this further. Ed Morse Corporate Offices

Jan 18, 2022

rchrusz responded

It’s horrible what you are attempting to do to people who just want to purchase a vehicle for either themselves or a family member. Just because an individual has the financial ability to buy an Escalade doesn’t mean that you should attempt to get more money out of them just because it’s their. You give clients the story that EVERYONE is doing this and that couldn’t be further from the truth. Not all Cadillac dealerships are doing this. It’s GREED!! That’s all it is and if I can save just a few people from getting taken advantage of by you and your dealership than I’ll be happy. I’ll be leaving a Google review as well.

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