Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Maria Muscarella
Maria Muscarella at INFINITI Of Melbourne
Refer Me

Maria Muscarella

BDC Manager

INFINITI Of Melbourne

100 N Harbor City Blvd
Melbourne, FL 32935

Contact Me
4.3
41 Reviews
4.3

41 Reviews

Write a Review

41 Reviews of Maria Muscarella

October 30, 2024

Dealership Rating
Employee Rating

upcharged me on a driving belt by 95% for example on an “infiniti driving belt” was unable to give me oem numbers as well so I can see for myself I understand an upcharge on parts but nearly twice the pric More

by googoo gaga boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Saraceno, Greg Roberts, Don Palanzi

Report | Print
Oct 30, 2024

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanzi, Service Director, Infiniti of Melbourne.

October 24, 2024

Dealership Rating
Employee Rating

Excellent customer service. The entire process went smoothly. Everyone that we dealt with was outstanding! More

by mike_origi
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno, Greg Roberts, Don Palanzi

Report | Print
Oct 24, 2024

INFINITI Of Melbourne responded

Mike, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 17, 2024

Dealership Rating
Employee Rating

Drew was very helpful and respectful. Answered all my questions. Made my shopping experience stress-free. More

by karansukmangal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno, Greg Roberts

Report | Print
Oct 18, 2024

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 12, 2024

Dealership Rating
Employee Rating

Easiest new car purchase we have done. Very professional and easy to work with all of the Infinity team. More

by STARGAZER560
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno, Greg Roberts, Don Palanzi , Tunde

Report | Print
Oct 12, 2024

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 09, 2024

Dealership Rating
Employee Rating

Tunde was wonderful, everything went smoothly even though my husband and I had a few hiccups. Everyone was accommodating and made our puchase very easy. More

by STARGAZER560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno, Greg Roberts, Don Palanzi , Tunde, Bob

Report | Print
Oct 09, 2024

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

September 23, 2024

Dealership Rating
Employee Rating

Bought an Audi as the customer service was bad . It would have been my 4th Infiniti . Very happy with the Audi and the customer service More

by DEBBIECALDWELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Saraceno, Don Palanzi

Report | Print
Sep 23, 2024

INFINITI Of Melbourne responded

Debbie, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (561) 329-9125, so that I can address your concerns. Sincerely yours, Greg Roberts, General Manager, Infiniti of Melbourne.

September 22, 2024

Dealership Rating
Employee Rating

I met with my service advisor Martin Hausen at 9:30am. He was very knowledgeable and professional. I was there for an oil change and tire rotation. While car was being serviced, service technician doing a More

by DJOHNSON993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno, Don Palanzi

Report | Print
Sep 23, 2024

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 20, 2024

Dealership Rating
Employee Rating

Outstanding, the whole sale team were very professional. I will refer others to Infiniti of Melbourne. More

by ALFREDJ3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno, Don Palanzi

Report | Print
Sep 20, 2024

INFINITI Of Melbourne responded

Alfred, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

September 20, 2024

Dealership Rating
Employee Rating

Did an excellent job in the diagnostic portion of this vehicle. Though I could not pay for the cost of the estimated price they were quick to serve, answering questions and understood my position. More

by BOBBY PIERCE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno , Adam, awesome.

Report | Print
Sep 20, 2024

INFINITI Of Melbourne responded

Bobby, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 20, 2024

Dealership Rating
Employee Rating

My fluids were not refilled. My low washer fluid light was still on while driving home. More

by DANAB7166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Saraceno

Report | Print
Sep 20, 2024

INFINITI Of Melbourne responded

Your satisfaction is very important to us. Please feel free to call me on my personal cell phone whenever you get a chance. Thank you, Don Palanzi Service Director INFINITI of Melbourne 321-508-1336

1
2
...
5

Dealership Inventory (87 Vehicles)

used 2021 INFINITI QX50 car, priced at $30,625
2021 INFINITI QX50
used
Hermosa Blue exterior
Automatic
All-wheel Drive
$30,625
View Details
new 2025 INFINITI QX55 car, priced at $51,025
2025 INFINITI QX55
new
Graphite Shadow exterior
CVT
All-wheel Drive
$51,025
View Details
new 2024 INFINITI QX50 car, priced at $45,169
2024 INFINITI QX50
new
Black Obsidian exterior
CVT
Front-wheel Drive
$45,169
View Details
used 2013 Toyota Venza car, priced at $11,658
2013 Toyota Venza
used
Gray exterior
Automatic
Front-wheel Drive
$11,658
View Details
new 2024 INFINITI QX60 car, priced at $55,725
2024 INFINITI QX60
new
Graphite Shadow exterior
Automatic
Front-wheel Drive
$55,725
View Details
used 2017 Toyota Camry car, priced at $9,988
2017 Toyota Camry
used
White exterior
Automatic
Front-wheel Drive
$9,988
View Details
View All Inventory