Maria Jimenez
Maria Jimenez at Germain Honda of Surprise
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Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
10 Reviews

Dealership Experience

4 mos

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

10 Reviews

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10 Reviews of Maria Jimenez

April 07, 2025

Dealership Rating
Employee Rating

I'm sorry but I don't mind doing the survey but I hate writing a review. If you want me to continue to do your survey's but demand I give a review I won't do anything. More

by labrava53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain Honda of Surprise for your automotive needs and for your feedback. Best Regards, Sassha Motz General Manager

April 07, 2025

Dealership Rating
Employee Rating

Took longer than expected but was otherwise perfect. I would recommend this dealership for servicing. More

by grblanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive experience with us. It is our pleasure to serve you and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

I really appreciated being greeted by Maria. She listened to my requests and answered all my questions. She let me know approximately how long my wait would be, which I appreciated. She also pro More

by Lynkonstant
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

We appreciate your kind review. It is always in our best interest to be able to provide exceptional and extraordinary experience for you. Please come back and see us soon! Best Regards, Sassha Motz General Manager

March 29, 2025

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Employee Rating

Can was completed on time. Maria was very nice and focused upon meeting my needs. The Dealership is always clean, and people generally desire to help. I always have an amazing More

by johnkusmit
Recommend Dealer
Yes
Apr 02, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your warranty needs. Our goal is to ensure our guests receive only the best in customer care. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 24, 2025

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Maria was very accommodating and helpful, made my experience wonderful and I’ll definitely be reaching out to her directly next time I need service More

by ajpaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Maria ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

March 24, 2025

Dealership Rating
Employee Rating

Maria was very professional, attentive, and helpful during my service. She explained things that were done and went over details about my car. More

by ajerome520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Our team is pleased to know that you enjoyed a quality and informative service experience with Maria. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 23, 2025

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Employee Rating

Excellent customer service and the service was very fast. No long lines and didn’t waited for long. Thank you More

by hmreyes48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

March 22, 2025

Dealership Rating
Employee Rating

Professional & quick ! It was also.nice to get my car washed. I will return soon. More

by tomclan
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

We are pleased to know your recent visit met if not exceeded your expectations. Best Regards, Sassha Motz General Manager

March 17, 2025

Dealership Rating
Employee Rating

Maria was excellent. The waiting room was nice. I don’t have anything else more to say. More

by garyeproch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

February 27, 2025

Dealership Rating
Employee Rating

Germain Honda of Surprise AZ satisfied all of my expectation to the nth degree. There. More

by labrava53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Germain Honda of Surprise responded

Your complete satisfaction is our priority. Thank you for sharing. Best Regards, Sassha Motz General Manager

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