Maria Jimenez

Clean, friendly, efficient. Staff is always very informative and text alerts keep you informed. No place better! Staff is always very informative and text alerts keep you informed. No place better! More

by waldronx2 Verified Customer Verified Customer

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Here’s a corrected version of your sentence: I requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He really needs to work on his customer service skills. More

by sgil.75 Verified Customer Verified Customer

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Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More

by melodypahel Verified Customer Verified Customer

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I had a recall for my civic call Germain Honda to schedule a visit. Unfortunately the parts were not in yet, but as soon as they were I got a call and a text to schedule my appointment. I was advised schedule a visit. Unfortunately the parts were not in yet, but as soon as they were I got a call and a text to schedule my appointment. I was advised it would be 2hrs and was prepared to wait on the day of my appointment. I checked in w Maria and everything went as expected. Smooth and on my out the door 2hrs later. Thank you Maria and the service dept More

by kutagirl Verified Customer Verified Customer

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In one year your once have risen 30 % for oil change and service explaining this Service tried to proov me wrong yet she has not been there a year and service explaining this Service tried to proov me wrong yet she has not been there a year More

by aldobanucci1 Verified Customer Verified Customer

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Sometimes the wait times at the dealership for service is longer than I expected.Perhaps there's a shortage of mechanics. is longer than I expected.Perhaps there's a shortage of mechanics. More

by gsmacdo Verified Customer Verified Customer

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I am i said, I am i cried, I am lost and I don't even know why know why More

by bg Verified Customer Verified Customer

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Nice place. Comfortable waiting area. Communicate well. My adviser was friendly and informative without all the attempted up selling some of the other advisers I Comfortable waiting area. Communicate well. My adviser was friendly and informative without all the attempted up selling some of the other advisers I've had. More

by azkamp Verified Customer Verified Customer

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I'm sorry but I don't mind doing the survey but I hate writing a review. If you want me to continue to do your survey's but demand I give a review I won't do anything. writing a review. If you want me to continue to do your survey's but demand I give a review I won't do anything. More

by labrava53 Verified Customer Verified Customer

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Took longer than expected but was otherwise perfect. I would recommend this dealership for servicing. I would recommend this dealership for servicing. More

by grblanes Verified Customer Verified Customer

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