Maria Hager

Since 2002 I been dealing with Lakeland Volkswagen. Since they did ot have any 2025 GLI automatic, we decided to give Brandon VW a shot. Made an appointment since I live 2 hours away for a 2025 G Since they did ot have any 2025 GLI automatic, we decided to give Brandon VW a shot. Made an appointment since I live 2 hours away for a 2025 GLI. Arrived 30 minutes early and they were ready. Barely had any interaction with Maria Hager. Mostly was with the sales person, Miguel. Everything went fine until we went to the finance office. It was there then that we learned that three items were added to the price of the car (LoJack, Exterior and interior Protection, and Theft Trace) which is was not listed or noted online when I look for the car informaiton. Fianance person stated that this three items can not be removed since it was already installed/applied on the car. This is kind of dissapointment that this is not listed on their website. Even when dealing with Miguel or Maria it was never mentioned. Only at the final steps of financing. I don't hink this is right but it is what it is. When we arrived home and looked at all the paperwork, there was no informaiton/documentation at all on these three items that was added to the car. I went online and chatted with Jessica. Shortly after a received an email from a sale person statying that someon from financing will call me on Moday to explain about these three items. More

by vwghia1971 Verified Customer Verified Customer

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I arrived at Volkswagen Brandon for a test drive and was able to leave that day, 2 and a half hours later with a new 2025 ID.Buzz. Ruben was very knowledgeable about the vehicle and helpful throughout the p able to leave that day, 2 and a half hours later with a new 2025 ID.Buzz. Ruben was very knowledgeable about the vehicle and helpful throughout the purchase process. Everyone I worked with did everything they could to make sure I went home happy. All the staff were enthusiastic about the brand and had great energy. The team at VW Brandon made my dealership experience a joy. More

by vwbrandon Verified Customer Verified Customer

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AJ was nice and awesome showing the options despite what I had selected from online. He made car buying less stressful and fast. I had selected from online. He made car buying less stressful and fast. More

by ashleighlewis90 Verified Customer Verified Customer

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JC and the whole team were incredibly helpful and informative for my first time buying a new vehicle. Will definitely be referring people here from here on out. informative for my first time buying a new vehicle. Will definitely be referring people here from here on out. More

by Bandit Verified Customer Verified Customer

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I was welcomed and treated well and appreciated from the moment I walked in, all the way through the purchasing process. Thanks for the experience! moment I walked in, all the way through the purchasing process. Thanks for the experience! More

by Firefly Verified Customer Verified Customer

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As a first time buyer I was excited to went through all of this financing process with the experience team of this dealership of this financing process with the experience team of this dealership More

by h.khnykin Verified Customer Verified Customer

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They were very courteous and willing to help. Only thing is they don’t explain the extras Only thing is they don’t explain the extras More

by nanabear03 Verified Customer Verified Customer

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He was very polite, care helpful Professional these are the type of people I love to deal with and in the spring I went back to purchase me a vehicle the type of people I love to deal with and in the spring I went back to purchase me a vehicle More

by LAWWRIGHT64 Verified Customer Verified Customer

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Absolutely fantastic experience. Ruben was phenomenal. Knowledgeable and not pushy. Worked hard to make sure we left with something far better than we went in looking for at close to Ruben was phenomenal. Knowledgeable and not pushy. Worked hard to make sure we left with something far better than we went in looking for at close to the same price point. Very good experience. More

by FINNEMOREJEN Verified Customer Verified Customer

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Easy transaction. Kevo stayed after hours to assist us. The vehicle was exactly as described. Kevo stayed after hours to assist us. The vehicle was exactly as described. More

by ITSOURJUNKBOX Verified Customer Verified Customer

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