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Maria Fernandez

Overview Reviews (41) Inventory (114)

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Maria Fernandez

Service Advisor

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.9

41 Reviews

Overview Reviews (41) Inventory (114)

Languages Spoken

English

Spanish

4.9

41 Reviews

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41 Reviews of Maria Fernandez

December 26, 2025

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Employee Rating

Walla Walla Nissan / Chevrolet backs up their service commitment with great customer service , solid quality work and hospitality. commitment with great customer service , solid quality work and hospitality. More

by R S

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chevrolet Service Department

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December 19, 2025

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Employee Rating

I think $214 was quite high for just clearing codes and not having to do any actual work or replace any parts. not having to do any actual work or replace any parts. More

by Teresa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Minerva Cardenas, Chevrolet Service Department

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November 21, 2025

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Employee Rating

Good service but pretty expensive for my limited income. Very friendly. I Iappreciate their service. Very friendly. I Iappreciate their service. More

by JUDYEMERY45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2025 -

Chevrolet of Walla Walla responded

We a truly happy to hear that Maria provided you with such a positive experience in our service department, we do understand that some repairs can be a little spendy but we try to make it fair to all of our customers that visit our service department. Thank you for your feedback as it help us to adjust and accommodate our customers. If there is anything else that our team can assist you with, please reach out to them at 509-529-7000. Thank you and have a great day!!!

November 05, 2025

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Employee Rating

We called numerous times on Friday but no one answered the phone and we sent a text but no response. We called the dealership ( sales ) finally got to talk to someone in the service department about our c the phone and we sent a text but no response. We called the dealership ( sales ) finally got to talk to someone in the service department about our car to assure the maintenance had been completed so we could pick the vehicle up. A customer should not have to pressure the sales department to talk to the service department when we were told on Wednesday the vehicle would be ready on Friday but no time was given to us. We were trying to follow up to make sure the car was ready. The car runs great but customer service is everything. More

by Charlenekoreski

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez

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Nov 14, 2025 -

Chevrolet of Walla Walla responded

We are very happy to hear that our service department was able to get you vehicle running in tip top shape. We do apologize for the miscommunications between our service department and you. Reviews like yours helps us to correct issues so that next time we will have a more smooth and communitive experience for you. Thank you for your review and we hope to see you at your next service department visit.

September 30, 2025

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Employee Rating

They were efficient and met my needs. I would recommend them to my friends and family. I would recommend them to my friends and family. More

by Kmartin2699

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Sep 30, 2025 -

Chevrolet of Walla Walla responded

Thank you for your review, reviews like yours motivates our team here to provide the very best experience for each and everyone of our customers. If there is anything else that we can assist you with, please don't hesitate to reach out to one of our team members at 509-529-7000, thanks again and have a great day!!!

September 02, 2025

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Employee Rating

GM parts is a joke, took forever too get (1. 5 monthes) parts, truck runs great now! 5 monthes) parts, truck runs great now! More

by SII0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Sep 08, 2025 -

Chevrolet of Walla Walla responded

We are sorry to hear that you has a issue with GM parts and that it took so long to get parts from them. We are happy to hear that your vehicle is now running excellent. Feedback like yours give us insight on how some of the procedures need to be addressed with GM. If there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000. Thank you again for you business and have a great day!!!

August 20, 2025

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Service was prompt and professional. I appreciated the fast turn-around. Overall it was a great experience. Thank you. I appreciated the fast turn-around. Overall it was a great experience. Thank you. More

by PRULLMW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Aug 20, 2025 -

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Chevrolet Nissan of Walla Wallas service department was such a positive one, we take pride in providing the highest level of customer service that is possible to each of our customers. If there is anything else that we may assist you with, please reach out to our staff at 509-529-7000, option 2 for service. Thank you and have a great day!!!

August 14, 2025

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Employee Rating

The service was great very efficient Maria was very thorough and friendly I am very satisfied thorough and friendly I am very satisfied More

by RJBAUMGARTNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

Report | Print

Aug 14, 2025 -

Chevrolet of Walla Walla responded

We are very happy to hear that your service visit with Maria was such a great experience. We take pride in providing our customers with the highest level of customer satisfaction that we can provide. If there is anything else that we may assist you with, please reach out to us at 509-529-7000. Thank you a have a good day.

August 08, 2025

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Employee Rating

Great customer service. Gave a prompt answer to my issue. Attentiveness and politeness are key factors in the overall experience. Gave a prompt answer to my issue. Attentiveness and politeness are key factors in the overall experience. More

by M.A.REYES56

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez

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Aug 08, 2025 -

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Maria at the dealership was such a positive one. Our team takes pride into trying to provide the highest level of customer satisfaction to each and everyone of our customers. Please feel free to reach out to us anytime if there is anything else that we can assist you with. Thanks again for your feedback and have a great day!!!

August 07, 2025

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Employee Rating

Excellent customer service and consistent follow up. Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full cu Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full customer satisfaction. Additionally, everyone we encountered were great listeners, made us feel appreciated and understood. They will literally bend over backwards to make a deal happen if they can. More

by vintagemcmc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Aug 08, 2025 -

Chevrolet of Walla Walla responded

We are very happy to hear that your experience here at Chevrolet Nissan of Walla Walla was a positive experience. We are always trying to provide the very best customer experience for all of our customers that visit our dealership. If there is anything else that we can help you out with, please do not hesitate to reach out to one of our team members at the store. 509-529-7000. Thanks again for your review and have a great day!!!

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