Maria Federico
Maria Federico at Lincoln of Wayne

Maria Federico

Sales Guest Greeter

Lincoln of Wayne

1910 State Route 23
Wayne, NJ 07470

4.7
41 Reviews

Part of the Lincoln of Wayne Family Since: 2014 Maria is the first face you see when walking into our showroom! It's extremely special to her to build friendships with our clientele. She always tries to make their experience one to remember. In her spare time, she loves taking long walks or going for a jog to clear her mind. She loves taking on projects whether it's drawing, crafts or just re-decorating her house! She's proud of her Italian heritage and loves to be in the kitchen making magic happen! Favorite quote: "The best preparation for tomorrow is doing your best today."

4.7

41 Reviews

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41 Reviews of Maria Federico

October 10, 2024

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Great service the Salesmen Kerry Grant was great, he was professional , attentive , personable and patient More

by rdowling19
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Recommend Dealer
Yes

Other Employees Tagged: Kerry Grant

February 17, 2024

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Lincoln of Wayne is the BEST in Sale’s staff who are over the Top in customer curtesy, and Product! Thank you Lincoln of Wayne!! More

by brunofedpba121
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Yes

February 15, 2024

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Very friendly and helpful very courteous and very efficient with our time very pleasant experience More

by Epdkingdonald
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Recommend Dealer
Yes

Other Employees Tagged: Adrian

July 17, 2023

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We received attentive service complete understanding of our need, and want of an automobile, and they deliver it on all counts More

by adelemd8
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Recommend Dealer
Yes

Other Employees Tagged: Luis Herrera , Burak Murad, Scott Batchelder

May 17, 2023

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Great dealership, great people, great service, and 34 years of excellent experiences. We love dealing with this dealer. More

by Kennethlee1212
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Yes

May 01, 2023

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Great dealership, awesome staff and fantastic customer service! This is my second vehicle purchased there. Highly recommend. More

by alaser3
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Recommend Dealer
Yes

April 26, 2023

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Lincoln of Wayne is one of the finest automobile Dealers we have visited... Their showroom is immaculate and very comfortable. All of the Staff were very accommodating experienced and very professional. Mar More

by kenneth J dinardo
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Acosta, Ronald Lupo

April 13, 2023

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My visit to the Lincoln of Wayne was as expected. it was necessary however to make my appointment several weeks in advance to assure my appointment. The only glitch I encountered was with the complime More

by samtheman
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Rossi , Hayden Begnoche, Burak Murad

April 02, 2023

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I went to purchase a vehicle. The first thing I noticed is how beautiful the place is. Absolutely gorgeous. My salesperson was Ryan A., and he was amazing. Very professional, poli More

by Karl R
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Recommend Dealer
Yes

Other Employees Tagged: Joe Cucuzza, Ryan Acosta

April 01, 2023

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Was completely incompetent and not helpful at all… and that’s being polite. Stay away from this dealer and Lincoln. If spending more than 70k stick to the more luxury brands. Lincoln isn’t there. More

by DrJ
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Recommend Dealer
No
Apr 05, 2023

Lincoln of Wayne responded

Hello Mr. Schepis Thank you so much for providing us the opportunity to speak to these matters in detail. We truly appreciate your decisions to service with us and stand behind you during these times. Our goal is to always provide like model loaner vehicles. We are always transparent with our guests when making their purchase decision that at times the loaner provided might be a different model. I am not sure what the policy is at the dealership where you purchased your Aviator, but we find communication on this is essential. Typically we do match loaner vehicles to our guest vehicles. The past two years have been challenging during vehicle shortages; however I do see that you were still provided a loaner with your visits with us, at times an Aviator, even a Navigator as well. Our valet services and maintenance appointments are scheduled accordingly based on types of service. Naturally accommodations can be made based on varying circumstances. We have made major changes and investments in this space, our goal is always to provide all of our services same day or based on guests preference. I am very sorry to hear that your Aviator is having engine troubles. Currently you are driving about 35,000 miles per year. This is about three times that of industry average. With 80,000 miles on it since purchase there are different implications that may lead to this. Engine failure at this point is still by no means common but I am interested to learn more about the cause and will follow up with my team. I will reach out shortly to learn more information about anything that may have been noticed on your last maintenance performed at Pep Boys. Sometimes there are signs of wear or failure and at times they can be more sudden. I do hope in time you find that after doing some research this is not so much an American Manufacturing concern but something specific to your vehicle. In fact, Consumer Reports list of brands with issues in engine reliability is predominantly imports. I know the sensitivity of this repair is heightened considering you are outside of warranty coverage. On a positive note, this is a family business and you are in good hands. I am sure we can work together towards a positive resolution in this space to build your confidence once again. Lincoln Motor Company is dedicated to the guest experience, as are we. With gratitude Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

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