Marcus Ross
Marcus Ross at Mullinax Buick GMC

Marcus Ross

Sales Associate

Mullinax Buick GMC

833 Eastern Blvd
Montgomery, AL 36117

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4.8
42 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

4.8

42 Reviews

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42 Reviews of Marcus Ross

March 26, 2026

Dealership Rating
Employee Rating

it was good I'll be back to buy more next time They were very kind. More

by SALES@FALANDUSA.COM
Recommend Dealer
Yes

Other Employees Tagged: Marcus Ross

Mar 27, 2026

Mullinax Buick GMC responded

Thank you for your great review! We’re glad to hear you had a good experience and that our team was kind and welcoming. We look forward to helping you again next time!

March 23, 2026

Dealership Rating
Employee Rating

I buy a new vehicle every year. This was worst experience at closing yet ,when I provided all information before I arrived and still took two hours. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Mar 23, 2026

Mullinax Buick GMC responded

Jeff, Thank you for your feedback. We do appreciate your business and the opportunity to assist you. I would like to clarify a few details regarding your transaction. Prior to arrival, we were only advised that this would be a company vehicle purchase and a cash deal. We did not receive the required documentation in advance, including a copy of your driver’s license or proof of insurance, both of which are necessary to complete the transaction. Additionally, there is a remaining $300 balance that you refused to pay and left without paying, which also contributed to the overall time. Regarding your trade in, the front end damage was not disclosed prior to appraisal. Once identified, this required additional evaluation to ensure an accurate value, which further impacted timing. We always strive to make the process as efficient and transparent as possible, and when all information is provided upfront, we are typically able to significantly reduce delivery time. We appreciate your feedback and your business. Sincerely, Esteban Ramirez

February 24, 2026

Dealership Rating
Employee Rating

My husband and I came to view and test drive a new Buick and we’re very impressed with Marcus Ross and his patience. He answered all questions with confidence. As I was the one looking to buy, he directed a More

by Claire
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lamont Johnson

Feb 25, 2026

Mullinax Buick GMC responded

Thank you for your kind review, Claire! We’re so glad Marcus made your experience comfortable and confident. We appreciate your feedback and hope you enjoy your new Buick. Thank you for choosing Mullinax!

February 22, 2026

Dealership Rating
Employee Rating

Friendly service. Prompt responses. Good price on the vehicle. Clean and well kept property and facilities More

by BAMASNOW21
Recommend Dealer
Yes

Other Employees Tagged: Marcus Ross

Feb 23, 2026

Mullinax Buick GMC responded

Thank you for your great review, Bamasnow21! We’re glad to hear you experienced friendly service, prompt responses, and a great price on your vehicle. We appreciate you noticing our clean facilities and look forward to assisting you again in the future.

February 19, 2026

Dealership Rating
Employee Rating

When we visited in October, we were impressed with the dealership, especially Willie. We decided then that we would place our trust in Mullinax to get us into our new vehicle. More

by RGMLHOOPER
Recommend Dealer
Yes

Other Employees Tagged: Marcus Ross

Feb 19, 2026

Mullinax Buick GMC responded

Thank you for your kind words! We’re thrilled Willie made such a great impression. We appreciate your trust and enjoy your new vehicle!

January 14, 2026

Dealership Rating
Employee Rating

Everyone was helpful and courteous. From the salesperson to lady answering the phone and the person getting all of the paperwork completed and me going home in a brand new Buick. More

by MOATESFARM
Recommend Dealer
Yes

Other Employees Tagged: Marcus Ross

Jan 14, 2026

Mullinax Buick GMC responded

Thank you for your great review, Moatesfarm! We're happy to hear that everyone you interacted with was helpful and courteous throughout the process. Enjoy your new Buick, and we appreciate you choosing us!

December 05, 2025

Dealership Rating
Employee Rating

Thomas was awesome. .. Thomas was awesome... Thomas was awesome... Thomas was awesome... Thomas was awesome! More

by DBROWN86
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thomas Jackson, Lamont Johnson

Dec 06, 2025

Mullinax Buick GMC responded

Thank you for your fun review, DBROWN86! We love hearing how much you appreciated Thomas—he truly is awesome. We'll be sure to share your kind words with him!

November 30, 2025

Dealership Rating
Employee Rating

Qucik, easy process. Mark was such a pleasure to work with! He listened to what I was looking for and found the perfect fit for me. He also worked very hard to get me the More

by AJ5059
Recommend Dealer
Yes

Other Employees Tagged: Marcus Ross

Dec 01, 2025

Mullinax Buick GMC responded

Thank you for your great review, AJ! We're happy to hear Mark made the process quick and easy while finding the perfect fit for you. It's great to know he went the extra mile to get you a great deal.

November 25, 2025

Dealership Rating
Employee Rating

They were courteous. They were helpful. They were very open about the buying process. I would recommend this dealership if you are serious about a new vehicle. More

by GRAYOO7
Recommend Dealer
Yes

Other Employees Tagged: Marcus Ross

Nov 26, 2025

Mullinax Buick GMC responded

Thank you for your thoughtful review, Grayoo7! We're glad you appreciated our courteous approach and transparency throughout the process. Your recommendation truly means a lot to us.

November 02, 2025

Dealership Rating
Employee Rating

The young man Xavier Sankey welcome my wife and I with a smile. He was pleasant in his presence. He did let us now that he hadn't been on the job that long but he worked on our behalf. He seemed to take pri More

by ANTHONYL05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Sankey

Nov 03, 2025

Mullinax Buick GMC responded

Thank you for your kind review, Anthony! We're happy to hear Xavier made a positive impression and took great care of you and your wife. It’s great to see his pride and effort recognized!

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