Marcus Jackson

If you negotiate check that they submitted that amount on final balance and don’t. Let them force you or fall for the lies about warranty. You don’t want warranty you say no. They will say it’s mandatory to final balance and don’t. Let them force you or fall for the lies about warranty. You don’t want warranty you say no. They will say it’s mandatory to get warranty. No it’s not!! !! They make a profit for it and your monthly bill will come out way higher. Finance guy is suppose to be helping you but he isn’t. Don’t fall for nothing. Don’t sign the warranty papers!! If you don’t want it. Basic warranty comes out to over $8,000. With taxes and fees. Ridiculous! More

by rodneymontes Verified Customer Verified Customer

Helpful 0

Report | Print

Ed was okay and the insurance lady was okay. Marcus was terse. It seemed like I was an imposition to even deal with. The other man with whom I signed papers, his initials are LL and he's from Ki Marcus was terse. It seemed like I was an imposition to even deal with. The other man with whom I signed papers, his initials are LL and he's from Kingston Jamaica, must have thought I was an idiot. I told him three times I didn't want a warranty; I told him three times I was paying cash. I don't know if he saw my white hair and thought I was stupid. Or if he just deals with women like that anyway. Now the main reason I won't recommend this dealership is because I paid almost $2,000 for some Al Hendrickson package that I was required to buy and I have no available information on. I asked five times for the pamphlet on this package I was always told oh yeah I'll get it for you. I never got it. I texted Ed to get information on the package and he sent me an app that I cannot get linked to for some reason. And then told me that he would have the pamphlet mailed to me. It is now a week since the purchase. It wouldn't take a week for any mail to come from Coconut Creek to Lauderhill. So I'm letting you know I want the pamphlet. More

by CJHOMEFREE Verified Customer Verified Customer

Helpful 0

Report | Print

Alexander and Marcus was very professional and informative....I found the car I wanted on line and was waiting from 4-7:30 to finalizing the SALE.. with no outcome... I left and came back the nex informative....I found the car I wanted on line and was waiting from 4-7:30 to finalizing the SALE.. with no outcome... I left and came back the next day .Since I wasn't financing and paying cash they could not give me a break on all those extra's I didn't want.......Your Financial Service Leader EVAN LEMONS walked in the room like he was doing us a favor..and making faces when I didn't know what he was talking about ....He was Arrogant (in fact I told him so).and very unprofessional..Having an accident and needing a car immediately I would have left the first day....I will never go back and will get my car serviced at one of your other dealers in Pompano Beach. Thanks! .Deborah Roy More

by debfll@comcast.net Verified Customer Verified Customer

Helpful 0

Report | Print

It was a great Car purchase experience. Everything went smooth. They were super helpful and explained everything and had good deals as well. Everything went smooth. They were super helpful and explained everything and had good deals as well. More

by hasanilyas1018 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service ! No Problems. I have been buying from them for over 15 years. Thanks again. No Problems. I have been buying from them for over 15 years. Thanks again. More

by QMCGIRT Verified Customer Verified Customer

Helpful 0

Report | Print

I’m applaud at the level of misrepresentation and manipulation displayed at this dealership. The mannerisms of some employees are unacceptable and it spoils it for the caring employees. Despite the n manipulation displayed at this dealership. The mannerisms of some employees are unacceptable and it spoils it for the caring employees. Despite the negative and wickedness I heard about this dealership I visited anyways. I’m somewhat ok with my purchase but at the length of embarrassment and degradation i received could never compensate my intellect and feelings. More

by shugley19 Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing came in there to look and ended buying the same day amazing people and store day amazing people and store More

by Mitchard Verified Customer Verified Customer

Helpful 0

Report | Print

This is the most unethical dealership I have ever dealt with in my 52 years of life. They say one thing, but once you in finance, they change there terms and prices with blatant lies. Don't accept electr with in my 52 years of life. They say one thing, but once you in finance, they change there terms and prices with blatant lies. Don't accept electronic signing that's how they are easier able to throw in thousands of junk fees. Buyer beware, do not use them they will lie, change their numbers, change pricing. Horrible , very deceptive, Alfonso was my finance representative. More

by eyr7a9 Verified Customer Verified Customer

Helpful 0

Report | Print

Attentive, knowledgeable, Helpful, professional, they will work w/ You to help get what you can afford & we even did a test drive which was great! will work w/ You to help get what you can afford & we even did a test drive which was great! More

by shayleve731 Verified Customer Verified Customer

Helpful 0

Report | Print

Well, I bought a used truck and arranged with the manager to be picked up in a couple of days, he agreed, upon paying for the truck, the finance person London Jackson , started to yell at me to take the truc to be picked up in a couple of days, he agreed, upon paying for the truck, the finance person London Jackson , started to yell at me to take the truck right away, in front of the manager who said nothing, London followed me outside and again yelled at the top of his voice to take the truck in front of customers and employees, I was never so embarrassed in my life, , I told him to shut out after a while, the truck was not even detailed yet, I came back the next day and picked up the vehicle, would never do business there again More

by raymondf Verified Customer Verified Customer

Helpful 2

Report | Print