Marcus Jackson

Hidden fees not advertised in price. Sales team which includes Mr Larabee did not follow up on cars interested. We were abandon on sales floor after the sale of car. Ended up ubering hom Sales team which includes Mr Larabee did not follow up on cars interested. We were abandon on sales floor after the sale of car. Ended up ubering home at 10 pm at our cost. Funny coincidence, Uber driver had similar experience on buying car at Al Hendrickson Saying never again. Financial manager said trade-in would be wholesaled out lowering our value as trade yet dealer is reselling at much higher cost on website. Odometer reading was over 2000 miles off on the car we purchased. Our selected car was nearly sold from underneath us though we told them we were on our way over to hopefully purchase car. The sale process took way too long, over 4 hours, no test drive involved as we did this on previous visit. Watch several Toyota employees just standing around. I could add more More

by Robert Weaks Verified Customer Verified Customer

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I have been dealing with Al Hendrickson Toyota for years. I have always bought a Toyota since 2002. At Al Hendrickson Toyota, as a client you get treated special . I have always liked the Service Department I have always bought a Toyota since 2002. At Al Hendrickson Toyota, as a client you get treated special . I have always liked the Service Department where they use nothing but Toyota parts. I just bought a new Toyota Hybrid from Luther McKenzie, the sales person at Hendrickson, He treated me very professionally, and quite fairly. Thank You Luther, and Al Hendrickson Toyota. More

by MOELANG093 Verified Customer Verified Customer

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Pleasant and accommodating to get the deal done. Flexibility of the price was a big help. Flexibility of the price was a big help. More

by smith1812 Verified Customer Verified Customer

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As a sales manager, he is not attentive or professional with his customers. I’ve encountered him twice and I had the absolute WORST experiences with him. with his customers. I’ve encountered him twice and I had the absolute WORST experiences with him. More

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Great service all around from Luther and the finance managers. Will certainly refer my friends and family to Al Hendrickson managers. Will certainly refer my friends and family to Al Hendrickson More

by KARIMHYPE Verified Customer Verified Customer

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I'm always amazed at how your company helps every costumer to purchase a car. costumer to purchase a car. More

by DealerRater Verified Customer Verified Customer

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Al Hendrickson Toyota offers reliable service, knowledgeable staff, honest communication, and a truly customer-first car buying experience. knowledgeable staff, honest communication, and a truly customer-first car buying experience. More

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Al Hendrickson Toyota offers reliable service, knowledgeable staff, honest communication, and a customer-focused experience. knowledgeable staff, honest communication, and a customer-focused experience. More

by Sharlene Cooper Verified Customer Verified Customer

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Everyone was so pleasant! ! Chener and Marcus really made my experience fantastic and took a lot of time to make sure that everything about the process was clear. Both were abl ! Chener and Marcus really made my experience fantastic and took a lot of time to make sure that everything about the process was clear. Both were able to answer any questions I had and were so patient. More

by shelbystott.t Verified Customer Verified Customer

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Best experience I've had in car buying. I recommend this place to anyone looking for a DEAL IN A DEALERSHIP!!! I recommend this place to anyone looking for a DEAL IN A DEALERSHIP!!! More

by keitholt Verified Customer Verified Customer

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