Marcus Ancheta

Always amazing service when I get my vehicle serviced. Marcus has always been a pleasure. Marcus has always been a pleasure. More

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I appreciate the time and attention they pay to accomplishing the servicing of my vehicle. Marcus Ancheta and Chris Cordle did a fantastic job of keeping me inform on my service. accomplishing the servicing of my vehicle. Marcus Ancheta and Chris Cordle did a fantastic job of keeping me inform on my service. More

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Always a pleasure to work with Frankie and Marcus. They ensure everything is taken care of. However you need to improve the car wash. They ensure everything is taken care of. However you need to improve the car wash. More

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Crystal Hamlin Makes it worth wild coming to the dealership me and my wife bought Sarah Vigo from there. We almost gave up and went somewhere else, but she won trust help us out again and make sure dealership me and my wife bought Sarah Vigo from there. We almost gave up and went somewhere else, but she won trust help us out again and make sure we get proper service. More

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ZERO STARS! Being they used to be a Genesis dealer and the same employees do both brands, just wanted to leave this horrible review here too! Very unprofessional Being they used to be a Genesis dealer and the same employees do both brands, just wanted to leave this horrible review here too! Very unprofessional, no communication, no returned calls, no call/no show for service, unfulfilled promises. I would stay FAR AWAY FROM HERE for servicing or purchasing a new vehicle. More

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Update- Kyle the director reached out to me and though I was hesitant I did allow him and Werner to make things right. He did complete the recall that was needed on my vehicle via concierge service that was was hesitant I did allow him and Werner to make things right. He did complete the recall that was needed on my vehicle via concierge service that was originally promised. He stayed in contact the whole the process and even offered a cleaning. Kyle wasn't involved in my original issue or reason for my complaint but took care of the problem and I appreciate his effort. Like many I would give this lot a zero if able. They billed Genesis for recall work performed on my car that was never performed. The communication starting from the General Manager Jeff Golden all the way down to the Servicer Advisors are a joke. I cannot fathom how this business is still running. Also the attitudes from the schedulers are awful. They need to clean house if they want a successful business. Clearly by the reviews in the past 2-3 years the current staff isn’t cutting it. More

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Help and good dedication is very much appreciated. Service and cooperation was good ! Desire to help was great ! Thank You ! Service and cooperation was good ! Desire to help was great ! Thank You ! More

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Marcus Ancheta is AWESOME! He is a Man of his word, and delivers on his promises, He is a Man of his word, and delivers on his promises, More

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Marcus helped with my car issue. He was very professional, personable and attentive, and helped me get serviced the same day. He was very professional, personable and attentive, and helped me get serviced the same day. More

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I have been dealing with Marcus Ancheta since i bought my car in 2014, he has always been very polite and helpful. If you have any issues with your vehicle i highly recommend Marcus to help anyone. car in 2014, he has always been very polite and helpful. If you have any issues with your vehicle i highly recommend Marcus to help anyone. More

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