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Marcous Morton
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Marcous Morton
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
660 Reviews
I'm from Fredericksburg Va. and transplanted to Florida in 2013. I am a big football fan and also into many things Sci-Fi. I love making people feel comfortable and help them understand what is going on with their vehicle.
Read moreDealership Experience
4 yrs, 6 mos
Industry Experience
28 yrs, 11 mos
Specialties & Trainings
ASE Ceritified tech and advisor
660 Reviews
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660 Reviews of Marcous Morton
April 02, 2025
Marcous is fine but my issues with my vehicle are never resolved and I’ve had to go back about 8 separate times. They also almost blew my engine because of bad service or a defective part and I still have resolved and I’ve had to go back about 8 separate times. They also almost blew my engine because of bad service or a defective part and I still have an ongoing issue which they were not able to fix somehow. More
by Nick Alasvandian
Verified Customer
March 31, 2025
I bought a brand new RAM 1500 on February 7th of this year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB por year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB port that wasn’t functioning). Every time, I complained about it pulling to the right. The thing is, it would start pulling suddenly without any apparent reason, and then stop pulling just as suddenly. I recorded videos showing the problem in different situations, and they insist it’s an alignment issue. It’s not. I have three cars, and the only one with this defect is this brand-new RAM 1500. Anyway, I work seven days a week, and after several unsuccessful repair attempts, I decided to contact a lawyer because I definitely don’t want this car anymore and I want my money back. More
by LUBA20042804
Other Employees Tagged: Gio Merced, David Amaral
March 30, 2025
I bought a brand new RAM 1500 on February 7th of this year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB por year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB port that wasn’t functioning). Every time, I complained about it pulling to the right. The thing is, it would start pulling suddenly without any apparent reason, and then stop pulling just as suddenly. I recorded videos showing the problem in different situations, and they insist it’s an alignment issue. It’s not. I have three cars, and the only one with this defect is this brand-new RAM 1500. Anyway, I work seven days a week, and after several unsuccessful repair attempts, I decided to contact a lawyer because I definitely don’t want this car anymore and I want my money back. More
by LUBA20042804
Other Employees Tagged: Gio Merced, David Amaral
March 28, 2025
Very happy, explained issue and the fix well. I was impressed that he suggested a loaner car when he saw I was struggling with scheduling. It hadn't occurred to me that, that was an option. My ca I was impressed that he suggested a loaner car when he saw I was struggling with scheduling. It hadn't occurred to me that, that was an option. My car was done in a timely manor. It was easy to drop off and pickup. Great service. More
by roman.bendik
March 27, 2025
I bought a brand new RAM 1500 on February 7th of this year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB por year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB port that wasn’t functioning). Every time, I complained about it pulling to the right. The thing is, it would start pulling suddenly without any apparent reason, and then stop pulling just as suddenly. I recorded videos showing the problem in different situations, and they insist it’s an alignment issue. It’s not. I have three cars, and the only one with this defect is this brand-new RAM 1500. Anyway, I work seven days a week, and after several unsuccessful repair attempts, I decided to contact a lawyer because I definitely don’t want this car anymore and I want my money back. More
by LUBA20042804
Other Employees Tagged: Gio Merced
March 24, 2025
The truck is making sounds that it wasn't making before. Dissatisfied with service and lack of communication from dealership. Dissatisfied with service and lack of communication from dealership. More
by Shatima Simmonds
Other Employees Tagged: Gio Merced, Shawn Mock, Keith Partin, Bob Parr, Rodney Inesta, Craig Smith, Chris Caracciolo, Fernando Nunez, Eli Lara , Josh service department
March 23, 2025
Always a nice experience when visiting to have my Jeep serviced. I appreciate the friendly staff. My service advisor was knowledgeable and helpful with my questions about my extended warranty. serviced. I appreciate the friendly staff. My service advisor was knowledgeable and helpful with my questions about my extended warranty. More
by asamm123
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