Marcos Rodriguez
Marcos Rodriguez at Big Star Hyundai

Marcos Rodriguez | Page 4

Sales Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.4
35 Reviews
4.4

35 Reviews

Write a Review

35 Reviews of Marcos Rodriguez

November 01, 2023

Dealership Rating
Employee Rating

Not a good buying experience at Big Star Hyundai with Arin. The car was delivered without floor mats or cargo net. The sunroof was malfunctioning. Despite asking not to install front number plates those More

by nkumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arin Robeson

Nov 02, 2023

Big Star Hyundai responded

Thank you for your sharing your feedback. Rest assured that providing a top-notch customer experience is a top priority for us. I apologize that you feel your experience did not align with that. While mis-steps do happen, it is critical that our team take resposnibility and make things right. I would like to look into this personally and address your concerns; please contact me directly with your best contact information. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

Nov 03, 2023

nkumar responded

Thanks Gabriel. Appreciate your support. I did get a call from Arin this afternoon saying she is trying to organize the things. Looking forward to your support to make sure the missing items and the sun roof fix are done promptly.

September 14, 2023

Dealership Rating
Employee Rating

It’s a nice place to buy anew car. The people who works there it’s very amable. More

by jesus7652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzRandol zzManjarrez

Sep 15, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 21, 2023

Dealership Rating
Employee Rating

A Great atmosphere and professionalism to choose to for the purchase of your next vehicle. More

by allenkeshun10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

Aug 21, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 15, 2023

Dealership Rating
Employee Rating

Really helpful got me pretty good numbers and me into my first new car would recommend. More

by JUSTINAVILES
Sales Price Transparency
Recommend Dealer
Yes
Aug 15, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 24, 2022

Dealership Rating
Employee Rating

I advise don't buy a car here. And yah I am a female and have bought my own vehicles for years. There hidden fees are crazy and prices are not right.. MSRP: 38K Trade: 24K More

by hollymlewis3
Customer Service
Friendliness
Price
Recommend Dealer
No
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