Marcos Morales
Marcos Morales at Mercedes-Benz of the Woodlands
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Marcos Morales

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
153 Reviews

Having been most of my life a buyer has geared me to have the goal of helping my customers experience a painless and respectful process that otherwise can get unpleasant. I actually believe that I have forged some lasting friendships while doing just this... Being authentic

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

Spanish Spanish

5.0

153 Reviews

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153 Reviews of Marcos Morales

November 19, 2024

Dealership Rating
Employee Rating

They greeted us as soon as we walked in. Very friendly and paired us with Marcos Morales who was awesome to work with. It was one of the best car buying experience we’ve ever had. More

by lindajkennedy2024
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

Nov 20, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Linda! We're thrilled to hear about your positive experience and that Marcos made such an impact. We strive to create a welcoming atmosphere and are glad you felt it. We look forward to seeing you again!

August 25, 2024

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We have worked with Marcos in the past so we did not hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. More

by SamGrad89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thanks, SamGrad89! We're thrilled to hear you had another great experience with Marcos. It's fantastic that he helped you find the perfect CLE300 cabriolet. We appreciate your loyalty and look forward to assisting you again in the future!

July 29, 2024

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Employee Rating

Marcos was great! We drove all the way from Austin and he made it as easy as possible. Great person/place overall. Would definitely buy another car again from there a More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Mercedes-Benz of the Woodlands responded

Hi Emily! Thank you for sharing your positive experience with Marcos at our dealership. We're delighted to hear that he made your car-buying process easy and enjoyable. We appreciate your feedback and look forward to assisting you with your next purchase whenever you're ready.

May 04, 2024

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Marcos went above and beyond for our car buying experience. We drove hours away to purchase a used vehicle and we’re sent multiple videos showing the car in full detail. He was never pushy just inf More

by annabellea12
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of the Woodlands responded

Hi Annabelle, thank you for sharing your positive experience with Marcos and our team at Mercedes-Benz of The Woodlands! We're thrilled to hear that Marcos provided top-notch service and made your car buying experience enjoyable. We look forward to assisting you again in the future.

May 04, 2024

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We drove 3 hours to buy a car from Marcos. He was the best salesman I've ever ran across. From getting the trade in valued in a timely manner, to all the videos I could ask for. Even sent me a More

by Trav9191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of the Woodlands responded

Trav, we're thrilled to hear about your positive experience with Marcos and our dealership! Providing exceptional customer service is our top priority, and it's great to know that we were able to make your car-buying experience as seamless as possible. Thank you for recommending us!

April 30, 2024

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My sales person Marcos and the entire team were super nice, very easy to work with and efficient. The vehicle was ready before promised and the paperwork took no time at all. Probably the best car buying More

by Notrouble1567
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Mercedes-Benz of the Woodlands responded

Hi Notrouble1567, we're thrilled to hear about your positive experience with Marcos and our team! We strive to make the car buying process as smooth and efficient as possible. Thank you for choosing us, we appreciate your kind words and hope to see you again in the future.

January 02, 2024

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Employee Rating

I had an exceptional experience with my Marcos. His helpfulness, friendliness, and outgoing personality made the entire process wonderful. He truly went above and beyond to ensure my satisfaction. More

by Cbt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of the Woodlands responded

Hi Cbt, thank you so much for your kind words! We're thrilled to hear that Marcos provided you with an exceptional experience. It's our goal to go above and beyond for our customers, and we're glad he made the process wonderful for you. We appreciate your recommendation!

November 10, 2023

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Employee Rating

The best dealership relationship to date. I have purchased many cars over the years and none compare to the attention, service, and assistance given at Mercedes of The Woodlands. Not enough More

by JGould73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Mark Escobar , Isaiah Martinez

Nov 21, 2023

Mercedes-Benz of the Woodlands responded

Hi JGould73, thank you so much for your kind words and for choosing Mercedes of The Woodlands. We're thrilled to hear that you had such a positive experience with our team. Providing excellent service and attention to our customers is always our top priority. We appreciate your support and look forward to assisting you again in the future.

September 12, 2023

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Came in for an unexpected service need. As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why w More

by victor.r.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev

September 06, 2023

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Marcos helped me find a car I liked in less than 30 minutes, he also gave very detailed information pertaining to the car and the purchase I was making. At only 22 years old and a first time buyer I wa More

by Kaleea Chatman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elija- Finance Dept

Sep 06, 2023

Mercedes-Benz of the Woodlands responded

Kaleea, Thank you so much for your excellent review! We are so glad that Marcos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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