Marcos Gonzalez
Service Consultant
Mercedes-Benz of Coral Gables
300 Almeria Avenue
Coral Gables, FL 33134
Dealership Experience
23 yrs, 11 mos
Industry Experience
23 yrs, 11 mos
Languages Spoken
English
Spanish
72 Reviews
Write a Review72 Reviews of Marcos Gonzalez
October 31, 2024
Excellent Services. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. More
October 23, 2024
Very great service and answer all my questions and very pleased with him professionalism with his work pleased with him professionalism with his work More
Other Employees Tagged: Carlos Pereda, Ernesto Santos
October 11, 2024
super nice customer service , nice people and fast service , clean dealer and valet super friendly. service , clean dealer and valet super friendly. More
Other Employees Tagged: Aldo Guerra, Freddy Espinoza, Frankie Cao, Alex Morales, Francisco Esteves, Henry Llanos, Finnley Arends, Alex Obando, Jose Ortega
September 22, 2024
Marcos is a true professional. He made my service experience smooth and seamless. I explained to him what was wrong with my car, he paired me up with a courtesy loaner vehicle whi He made my service experience smooth and seamless. I explained to him what was wrong with my car, he paired me up with a courtesy loaner vehicle while my car was getting fixed. He then called me and explained what they did to car in a detailed manner. I am a satisfied happy customer of The Coral Gables Mercedes Service Dept. Thank You , Marcos. More
September 22, 2024
Professional, personalized and excellent service. The service area is very nice and comfortable. Marcos and Byron understand the meaning of true customer service and value of clients. The service area is very nice and comfortable. Marcos and Byron understand the meaning of true customer service and value of clients. More
Other Employees Tagged: Byron Soler
September 18, 2024
Marcos González is a consummate professional, kind, knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealersh knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealership in South Florida. Thank you for assisting me and my family for so many years! More
Other Employees Tagged: Ariel Manso, Damian Steip, Gabriel Camps, Leandro Guidi, Francisco Diez-Rivas
September 07, 2024
Great service. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. More
August 28, 2024
From the moment I arrived, to the moment I left, everyone was extremely courteous, helpful, and service oriented Assistant Service Manager Marcos Gonzalez is the best employee in your dealership. He is was extremely courteous, helpful, and service oriented Assistant Service Manager Marcos Gonzalez is the best employee in your dealership. He is my car doctor and my Service Rep for 25 years. Understands my car, what he needs, etc. based on the way I drive. He is knowledgeable, uses common sense abd is considerate of my budget I am glad Alto is no longer working with you. You are now using Uber. Both drivers were quick and gad impeccable cars. More
August 28, 2024
Excellent service, as usual. Made service appointment, car promptly received and processed by service advisor Marcos, offered ride back home, work completed and car ready when ex Made service appointment, car promptly received and processed by service advisor Marcos, offered ride back home, work completed and car ready when expected. Service department is very busy, but manages its workload efficiently and with personalized attention to each customer. More